My third stay at this property, and second on business. Over the years, this hotel has improved. The lobby has dramatically changed and rooms have been upgraded. When I pulled up to the hotel, despite that they were very busy with three weddings, I was quickly greeted by the valet. Check in was a breeze as well.
The room was clean and an improvement since my last visit. Beds had new mattresses and extra feather pillows were on the beds. Very comfortable! The view was to be desired with a view of the parking garage, but then again you are in downtown Richmond. My only complaint was the heating/ac unit. Going to bed, temperature was at a cool, but comfortable 69. I woke up sweating and surprised to find the temperature at 80, even though the temp was still set at 69.
The following morning, check out was fast and easy as well. No issues with the bill. Valet was a breeze and quick as well.
Yes, I would stay here again the next time business calls for an over night in downtown Richmond. Easy to access from 64 and within walking distance to VCU. Not the hotel of choice, if you're looking for a romantic weekend. More
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