This hotel is bad! Terrible! My Lady and I spent two nights at this hotel because of a New Year’s Eve gala that was being held there.
When we arrived, there we three people to take our car, but no one to help with the luggage. The room had inadequate heat. A repair person came to the room, replaced a motor in the heating unit, but said the pipes were not as hot as they should be … hence inadequate heating. Our room was not provided maid service. When we had to request for the service, we wanted to make it easy and asked for just for towels and soap … and soap ... and soap. But, no soap was left. Three of the 4 glasses were taken but not replaced. Someone … the glass lady? … was supposed to bring up glasses, but never did. On the way to the gala I stopped by the front desk, and explained our lack of service. I requested that 2 bars of soap and 3 glasses be available for us to pick up at the desk after the gala. Of course after the midnight gala … the staff at the front desk were unaware of our request.
The hotel catered the New Year’s Eve gala. They served the worst tasting hors d'oeuvres in my memory. My martini tasted as though is was all vermouth. Things didn’t get any better at dinner … the salmon tasted closer to sardines … and the beef was tough. Enough! You should get the point. Oh, and when temporarily leaving the hotel, the auto attendant gave directions that began with driving the wrong way one a one-way street.
One needs to experience the terrible in order to really appreciate the great. If you need a reminder of the terrible, this downtown Richmond Marriott is a place that will do it.
- Official Description (provided by the hotel):
- Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more less
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- Also Known As:
- Richmond Marriott Hotel Richmond
- Marriott Richmond