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“Decent location, more potential”

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Four Points by Sheraton Richmond
Ranked #11 of 81 Hotels in Richmond
GreenLeadersBronze level
Raleigh, NC
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Decent location, more potential”
Reviewed 21 January 2013

This place is in the process of a little renovation so I have to give them credit for that! Walls are thin, easy to hear conversations in the room next door. Staff is extremely accommodating though. I had to move rooms and they brought me my new key to my current room, which was much appreciated. Breakfast is expensive and not worth it. Beds are amazing and it is a safe location.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank meridith m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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765 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
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  • French first
  • German first
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  • Any
English first
Bowling Green, Va
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 December 2012

The best hotel experience my spouse and I have ever enjoyed - and at $92! We will be back. Thank you Darnell, Mariam, Poleo, and Washington. This facility speaks volumes about the excellent management that goes into all Starwood properties. Thank you all from making our stay something magical.

Room Tip: Make use of the club level room. Fantastic. The grounds are a joy to see and walk. And the staff, fa...
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  • Stayed December 2012, travelled as a couple
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Helpful?
Thank Dean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 December 2012

If you need a place to stay for a day or two, this place is perfectly serviceable. It's relatively clean, close to many conveniences and as a woman traveling alone I felt safe.

However, the walls seem very thin- I could hear every move my neighbors made. And one day, my room was not cleaned. When I inquired why, I was told by the front desk that if you still have the "do not disturb" sign on after 10 a.m your room will not be serviced. Sounded quite odd to me. Also, as others have said- the elevators are slow--one seems to be continually out of order.

If I needed a place to stay in this area of richmond and the price was right and I only planned to use my room for sleeping, I would definitely stay here again. However, I would look around for another hotel if I planned to spend more than a day or two in richmond.

  • Stayed December 2012, travelled with family
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    • Location
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Helpful?
Thank callt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murrieta, California
Level Contributor
166 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 4 December 2012

We love this hotel! Our son lives in Midlothian and we stay here whenever we visit. The grounds are beautiful and the rooms are comfortable. It seems they've been doing some renovating which does nothing but make it better.

Do not hesitate to have breakfast here either! Although it's a buffet (they do have a menu as well) they make omelets to order which are excellent! Nothing can beat the courtesy and efficiency of the staff though.

The only problem was the printer in the lobby has some real issues but quickly resolved by the front desk.

The location is convenient to a lot of restaurants and shopping and near the Powhite Parkway as well. Love this place!

Big thanks to Jamal who checked us in with such efficiency and pleasant manner!

Room Tip: We've never had a bad room!
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  • Stayed December 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank Malcolmsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville, Virginia, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2012

First, I have to be able to bring my dog, so that ranks this hotel high for me, this hotel has all the amenities that I need and also pet friendly. They don't charge extra to bring your pet, which is great. For me, the room was wonderful, the view was beautiful from my room. The staff friendly and upbeat. I couldn't ask for more. I will be using this hotel again and recommend it to friends.

  • Stayed November 2012, travelled solo
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Helpful?
Thank Jimmieanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 26 November 2012

Room was very nice, staff great from check-in to check-out. Bar is nice and restaurant is good. Menu has some varied items, but must confess to only eating the hot wings (great). No complaints about the buffet breakfast--plenty of choices, all good.

Location is very good if you have business on the south side or nearby business park. This is clearly the best in the area. The bathrooms are probably ready for a total rebuild, but that wouldn't keep me away. Not that near attractions for a travelling family. Would go back.

Room Tip: Try to get a room at the end of the hallway--nice and bright with more windows than usual.
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  • Stayed November 2012, travelled on business
    • Value
    • Location
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    • Service
Helpful?
Thank TomK959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dschmoll, General Manager at Four Points by Sheraton Richmond, responded to this review, 28 November 2012
We appreciate you taking the time to post such positive comments- it's always great to hear that our guest enjoy themselves during their travels. As General Manager of the hotel, I am proud of the product we represent and our team for exceptional level of service they provide.
Thank you for your review, and we look forward to welcoming you back in the future.

Dennis Schmoll
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
1 review
Reviewed 6 November 2012

The Richmond Sheraton Park South played host to the Toastmasters District 66 Fall Conference on 11/2-11/4. I want to say that it was a job well done. Many of the conference attendees loved the location of the hotel and thought that the food and service was excellent. Indeed it was Rob and Yvonne and their staff handled our banquent set up needs with care and professionalism. Angela and Jacque were also very professional and helpful which allowed for the conference to be a success. The rooms were clean and the beds were comfortable and service and food were great. The meeting rooms were more than adequate for our needs. Great Job!

  • Stayed November 2012, travelled on business
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    • Rooms
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Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Richmond

Property: Four Points by Sheraton Richmond
Address: 9901 Midlothian Tpke, Richmond, VA 23235-4813 (Formerly Sheraton Richmond Park South Hotel)
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#18 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Four Points by Sheraton Richmond 3.5*
Number of rooms: 194
Official Description (provided by the hotel):
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more   less 
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Also Known As:
Sheraton Richmond
Richmond Sheraton

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