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DoubleTree by Hilton Richmond-Midlothian
Ranked #16 of 82 Hotels in Richmond
Certificate of Excellence
Reviewed 22 August 2014

Pleasent and nice all was good and i di dnot have any problems with anything. The beds were very comfortable and we slept well. The Terry Family reunion was a big sussess and everyone enjoyed there rooms.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank 469feliciak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 25 August 2014

Thank you for taking the time to complete a review for our hotel. We are pleased that you enjoyed your stay and certainly appreciate your group selecting our hotel to host your family reunion. Again, thanks for your comments and we hope to see you again the next time you are in the Richmond area.

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Reviews (729)
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535 - 541 of 729 reviews

Reviewed 22 August 2014

This past August 07-09, 2014, was my second visit to the Richmond-Midlothien area for the Eastern Zone Age Group Championship Swim meet, and the hospitality and friendliness of the staff has not changed. Warm cookies upon arrival, even after midnight, start the whole visit experience. The central bar/lounge offered the relaxing break between swim sessions, and the evening bar time provided a nice end of the day spot to just sit and wind down.

Yes, if I am in this area again, I will be visiting this hotel and its many great offerings.

Room Tip: The upper rooms (above floor 5) have been great - far enough from the bar/lounge downstairs for quie...
  • Stayed: August 2014, travelled with family
    • Sleep Quality
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Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 25 August 2014

Thank you for taking the time to complete a survey for our hotel. On behalf of our entire team, we appreciate all of your wonderful comments.....staff, hotel, bar and, of course, the warm cookies which are the #1 ammenity of the Doubletree by Hilton brand. Thank you for staying with us again this year and we hope to see you again next August for the eastern zone swim meet.

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Reviewed 22 August 2014

The room was okay. There were bugs in the bathroom. I don't know what type, my room was 217. The bug was like a silver fish, but it could hop and move real fast. This was annoying. I reported it to the front desk.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 25 August 2014

Thank you for taking the time to complete a review for our hotel. While it appears you liked the room overall, please accept our apologies for the fact that there was a bug in the bathroom. Our housekeeping staff has cleaned the bathroom and removed the bug. Should you encounter anything not up to your satisfaction on your next visit, please contact our manager on duty immediately and we will make every effort to correct the situation very quickly. We appreciate you staying with us and hope to see you again the next time you are in the Richmond area.

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Reviewed 18 August 2014

I have stayed at this location many times and I keep returning because Haley, Vicki and Monica always take great care to see that my stay is comfortable. The hotel is close to my job but there are other options, but I know I will be in a clean room and convenient location close to mall and dining. The bar is great lobby and Visions.all around great stay.

  • Stayed: August 2014
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Thank ChiWhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 22 August 2014

Thank you for taking the time to write a review on our hotel. We appreciate your continued support of our hotel and really appreciate you pointing out the excellent service you receive from haley, vicky and monica. On behalf of our team, thanks for all of your nice comments and we look forward to seeing you again soon.

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Reviewed 18 August 2014

Our stay was very nice, just as we expected it to be. This Doubletree was especially convenient. The only negative was when we returned to our hotel room after having spent the day out with our relatives, our room was not cleaned. It was probably about 3:00 p.m. We needed a nap before we met them again at 5 p.m. So rather than get upset, we just ordered extra towels and went without a room cleaning.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Carolrae R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 22 August 2014

Thank you for taking the time to complete a review. We are glad you enjoyed your visit. Should you have any special requests or like your room cleaned at a particular time on your next visit, please let us know and we will make every attempt to honor your request. We look forward to seeing you again soon.

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Reviewed 15 August 2014

The front desk and in-room dining staff members were very friendly and helpful people. The hotel is undergoing renovations and updates currently as of August 2014. In the future I would recommend it and stay there again once the upgrades are completed.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 22 August 2014

Thank you for taking the time to complete a review. On behalf of our team, we appreciate your nice comments on our overall friendliness of our staff. We appreciate you staying with us and hope to see you again the next time you are in the RIchmond area.

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Reviewed 15 August 2014

Delightful hotel- services and staff were great. I would recommend this hotel for anyone visiting the Richmond area. Clean, well furnished and just a great experience. Had stayed here years back and it has been updated and "modernized." You can't go wrong staying here.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina B, Director of Sales at DoubleTree by Hilton Richmond-Midlothian, responded to this reviewResponded 17 August 2014

How lovely it always is to hear such great feedback regarding our newly renovated hotel. Our team members work hard to ensure a warm welcome, a comfortable stay, and impeccable service. We are thrilled that you received all of the above, and thank you for sharing your positive comments. We hope to have another opportunity soon to provide you with another wonderful experience. Thank you again!

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Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Blvd, Richmond, VA 23235-4752 (Formerly Holiday Inn Koger Conference Center)
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Richmond
#11 Romantic Hotel in Richmond
#12 Business Hotel in Richmond
Price Range: £121 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home. ... more   less 
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Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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