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“Our stay was great... The frontOffice Manager ( Ismaray Albalat ) was the best.. She made our stay the best ever”

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Holiday Inn Richmond South-Bells Road
Ranked #38 of 81 Hotels in Richmond
Cape Coral, Florida
1 review
“Our stay was great... The frontOffice Manager ( Ismaray Albalat ) was the best.. She made our stay the best ever”
Reviewed 10 October 2011

Our stay was great... The frontOffice Manager ( Ismaray Albalat ) was the best.. She made our stay the best ever

Room Tip: 1st floor with fridge
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lsoltysiak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 14 October 2011
Thank you very much for the review. Ismaray, and our entire team, truly enjoy the guest connection component of our job. Making our guests happy makes us happy and I'm truly pleased that we made your stay enjoyable.

Josh Sominski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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261 reviews from our community

Traveller rating
    110
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    40
    24
    22
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85
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62
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Any
English first
Ridgeway, Virginia
1 review
Reviewed 3 October 2011

Stayed there 2 nights over the weekend and it was great! I got a amazing deal off hotwire and was SO surprised at how great the hotel is. The room was totally clean and quiet. Even though it is right off the highway you don't hear the traffic at all.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fun_person85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 5 October 2011
Thank you very much for taking the time to share your experience while at our property. The positive feedback is much appreciated and our Housekeeping team will be extremely happy to hear that their hard work is noticed. I look forward to having you as a guest again very soon.

Josh Sominski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, OR
Level 5 Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 21 September 2011

My husband and I stayed here one night, arriving about 11pm after a flight into DCA. The room was clean, the bed was comfortable, good water pressure and nice towels in the bathroom. All in all, it was a good choice for our needs. Very conveniently located right off the interstate. We got an excellent deal on priceline for this hotel.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kittykai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 22 September 2011
The team at the Holiday Inn South - Bells Road understands just how tiring and sometimes stressful traveling can be. While every one of our guests have different needs and wants, we consider a comfortable bed and soft, clean towels to be a basic necessity. Our Executive Housekeeper personally checks every single towel, blanket and piece of linen to verify that they are up the Holiday Inn standards in softness and cleanliness; it is always a pleasure when the hard work in recognized.

Thank you for taking time out of your schedule to share your experience with other travelers. We look forward to having you as a guest again.

Josh Sominski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, NY
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 August 2011

We stayed here 1 night and it was a great hotel. Paid less that 60/night and it had a pool and very nice accomodations. Pet friendly and they provided a crib for us. Nice pool! Very good overall hotel!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank serg409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 30 August 2011
I am very happy that you enjoyed your stay with us. Our team works very hard to meet and exceed our guest's expectations....and it is alway's refreshing to hear when we meet that goal. Thank you for taking the time to review our hotel and I look forward to having you as a guest again.

Josh Sominski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magnolia, Texas
Level 6 Contributor
181 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 28 August 2011

This hotel offered a lot of value for the money. Met up with some friends, and three generations enjoyed the property for relaxing, swimming, and visiting. The breakfast buffet was pricey, but very good. Spent two nights and had a great stay.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Perkypaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 3 September 2011
Thank you for your review of our hotel. I am extremely happy that you enjoyed your stay with us. I appreciate your response pertaining to our breakfast buffet; we are upgrading are selection of items as we speak. If you are in the area again I am positive you will be pleased with the changes and enhancements to our breakfast buffet. Thank you again for your time and I look forward to having you as a guest again.

Josh Sominski
General Manager
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Boston, MA
Level 6 Contributor
156 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 August 2011

The staff was accommodating and the hotel was very clean. Checking in that night was simple and hastle free which was much appreciated after a long day of driving.

Room Tip: be friendly
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mcmalvarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 26 August 2011
I am very happy that you found your experience to be a pleasant one. Thank you for providing the feedback as to having a check in experience that was simple and hastle free. We fully understand and appreciate that after a long day on the road nothing is better than being able to get to a clean room with a freshly made bed very quickly. I look forward to having you as a guest in the near future.

Josh Sominski
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 August 2011

Overall, a pleasant experience. Not much around so food options were limited. Room and location great for us as we were traveling north. Front desk was a little bit spacey. Was missing for about 10mins and the hostess from the attached restaurant had to come over and tell us she would be back from the store soon. She was on the phone while we were checking in. I had a few questions for her, which she blew off at first as she decided to start helping the woman whose credit card did not go through. After speaking over the front desk woman to get her attention, she quickly and bluntly answered them-as if I was inconviencing her. Otherwise, the stay was pleasant. Would not recommend the attached restaurant. Food was limited-waitress was similar to front desk woman, as if to rush us out. The manager who brought our food out was very pleasant however. Good place for overnight stay-not longer than more than a night though.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank courteliz2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hibells, General Manager at Holiday Inn Richmond South-Bells Road, responded to this review, 13 August 2011
Thank you for taking the time to write a review of the Holiday Inn South - Bells Road. I assure you that we are committed to providing exceptional service to every single guest. The management team will meet to discuss your stay on our property to ensure that future guests do not have a similar experience.

We value you as a guest of the Holiday Inn Brand and I ask that if there is anything we can do for you to please reach out to me.

Regards,

Josh Sominski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Richmond South-Bells Road

Property: Holiday Inn Richmond South-Bells Road
Address: 4303 Commerce Rd, Richmond, VA 23234-2239
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 81 Hotels in Richmond
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Richmond South-Bells Road 3*
Number of rooms: 167
Official Description (provided by the hotel):
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 
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Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond

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