Worst Hotel I have ever stayed at. After we had to park in the shopping plaza at the very back of hotel because there were no spaces left around the hotel, we checked into our room and headed straight to eat in the restaurant. Kids eat free but they didn't have any of the kids choices except for chicken, they said they ran out. Service was aweful, they had a group party that reserved one of the conference rooms and the waitresses kept staying over there, we had to hunt down our waitress just to pay. Hotel is supposed to be smoke free but they let party people prop the door open while they smoked which filled the entire restaurant. Our room was not much better, the shower/tub wouldn't drain because the drain plug was broken, the mattresses didn't even budge when you sat down they were so hard. After an aweful nights sleep i decided to venture into the so called fitness center. The sign read enter at your own risk, that was not at all exaggerating, the treadmill had a hole in the middle of it, the eliptical machine had the screen smashed our of it, the tv was missing that was advertised and the weight bench had holes torn in the padding. Breakfast was okay, we had tickets for the free breakfast, I don't drink coffee so I asked for hot chocolate which they charged me $2 for basically pouring a packet of hot chocolate in the cup and adding water. The only plus to this stay was the keurig machine in our room, even with that we Will never stay there again.
- Official Description (provided by the hotel):
- Conveniently located off historic Broad Street near the I-64 and I-95 intersection, the Holiday Inn(R) Richmond - I-64 West End hotel offers easy access to everything "The River City" has to offer. The hotel is two miles from the Amtrak station and near Richmond International Speedway and downtown attractions. The surrounding neighborhood features several shops and restaurants, as well as business parks home to Fortune 500 companies. Our hotel's location is ideally close to historic Monument Avenue and a number of shopping centers like Willow Lawn and Crossroads. A short drive away, you'll find many attractions in bustling downtown Richmond, VA. The hotel is also near Richmond International Speedway and just five miles from famed Hollywood Cemetery. Business travelers appreciate our proximity to major corporations headquartered in Richmond, VA. Our hotel is close to Wellpoint, Anthem, Altria, Sears, Martins and more. On-site, the convenient 24-hour Business Center is equipped with copy, fax, print and Internet service. Hotel amenities include Crossroads Bar and Grille, a Fitness Center and free high-speed, wireless Internet access throughout the hotel. Visit Richmond, Virginia and enjoy the comforts of home at the Holiday Inn(R) Richmond - I-64 West End hotel. ... more less
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- Also Known As:
- Holiday Inn Richmond i 64 West End Hotel Richmond
- Crossroads Holiday Inn
- Richmond Holiday Inn