A GENEROUS two stars because of the staff who are genuinely friendly, professional and courteous.
The hotel food is passable and the pricing... rediculously high. It makes me wonder why the tiny bar/restaurant was PACKED every night? Why?
The room on the sixth floor had (probably still has) mold growing on the ceiling, peeling wallpaper, dirty carpet, hastily hand-stitched bedcovers (coming apart), my first night found sheets which were stained, no plug for the bathroom sink (don't even think about putting anything in the bathroom small enough to accidentally go in the sink... it would be gone), and don't even get me started about the iron which actually was a cleverly disguised tepid temperature drip watering system.
The one-cup coffeemaker had parts broken off but worked so that was nice. However, you had to get on your hands and knees to unplug the coffeemaker to plug in the microwave. Can you say "powerstrip"?
If I were and employee at this Holiday Inn I could only say "I just work here" and not be embarrassed.
Alas, the days of going to a Holiday Inn and being assured of quality are gone.
My heartfelt thanks to the wonderful staff who saved what could have been a real nightmare of a stay.
- Official Description (provided by the hotel):
- Conveniently located off historic Broad Street near the I-64 and I-95 intersection, the Holiday Inn(R) Richmond - I-64 West End hotel offers easy access to everything "The River City" has to offer. The hotel is two miles from the Amtrak station and near Richmond International Speedway and downtown attractions. The surrounding neighborhood features several shops and restaurants, as well as business parks home to Fortune 500 companies. Our hotel's location is ideally close to historic Monument Avenue and a number of shopping centers like Willow Lawn and Crossroads. A short drive away, you'll find many attractions in bustling downtown Richmond, VA. The hotel is also near Richmond International Speedway and just five miles from famed Hollywood Cemetery. Business travelers appreciate our proximity to major corporations headquartered in Richmond, VA. Our hotel is close to Wellpoint, Anthem, Altria, Sears, Martins and more. On-site, the convenient 24-hour Business Center is equipped with copy, fax, print and Internet service. Hotel amenities include Crossroads Bar and Grille, a Fitness Center and free high-speed, wireless Internet access throughout the hotel. Visit Richmond, Virginia and enjoy the comforts of home at the Holiday Inn(R) Richmond - I-64 West End hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Richmond i 64 West End Hotel Richmond
- Crossroads Holiday Inn
- Richmond Holiday Inn