I stayed there with friends travelling on work. Checking in was great & the rooms looked nice. The sheets, blanket & pillows were all scratchy, so were towels. The sink looked nice other than a crack down the center but the design was flawed cause the water shot right out the front of the bowl on to me. There was also no counter space cause of the sink design. The locks on the door dont work very well & there was no do not disturb sign for the door. Before 9am housekeeping walked right into the room & rudely asked us when we were leaving so they could clean..... not once but 3x. At check out I made my complaints to the front desk who made a note of it cause they couldnt find the head of housekeeping. When I got home I checked my bank account & found that they double charged my card. It took til tonight & 10 phonecalls for it to be fixed.
- Official Description (provided by the hotel):
- Conveniently located off historic Broad Street near the I-64 and I-95 intersection, the Holiday Inn(R) Richmond - I-64 West End hotel offers easy access to everything "The River City" has to offer. The hotel is two miles from the Amtrak station and near Richmond International Speedway and downtown attractions. The surrounding neighborhood features several shops and restaurants, as well as business parks home to Fortune 500 companies. Our hotel's location is ideally close to historic Monument Avenue and a number of shopping centers like Willow Lawn and Crossroads. A short drive away, you'll find many attractions in bustling downtown Richmond, VA. The hotel is also near Richmond International Speedway and just five miles from famed Hollywood Cemetery. Business travelers appreciate our proximity to major corporations headquartered in Richmond, VA. Our hotel is close to Wellpoint, Anthem, Altria, Sears, Martins and more. On-site, the convenient 24-hour Business Center is equipped with copy, fax, print and Internet service. Hotel amenities include Crossroads Bar and Grille, a Fitness Center and free high-speed, wireless Internet access throughout the hotel. Visit Richmond, Virginia and enjoy the comforts of home at the Holiday Inn(R) Richmond - I-64 West End hotel. ... more less
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- Also Known As:
- Holiday Inn Richmond i 64 West End Hotel Richmond
- Crossroads Holiday Inn
- Richmond Holiday Inn