Reservation taken by Adam - super friendly and efficient. Later called to say we needed a late check-in and the female front desk associate was extremely personable. Said they'd be happy to see us and to drive safely.... Once there, we saw smiling, happy workers - even at 10pm. One lady held the door and the elevator - then chatted with us and said customer service is what they're all about. It made an impression as you can see- and we've been all over the world !
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- Also Known As:
- Courtyard By Marriott Richmond West Hotel Richmond
- Richmond Courtyard
- Richmond Marriott