From the website, I expected a lot more from such a highly rated hotel. My work paid for the hotel stay, so I am not as upset as I would have been had I paid out-of-pocket. The tub should drain automatically. As it did not drain well, I had to turn the shower's water pressure down to keep from the tub filling up. There should not be mold in the shower (especially as much as was present). Sheets should be thrown out when stained- not washed and reused. Also, others' hair was visible on the "fresh" sheets. That's disgusting. There were very large red stains all over the carpet that I was grossed out to be near. I woke up at 3am from a spider in my bed. Overall, I expected at least a clean place to stay. I was glad they offered to move me out of the room, but by that time, I was already unpacked and did not want to go through the hassle. I am thankful for the breakfast buffet (for 2) they provided to try to rectify the situation. I also liked the free Starbucks for Select Guests.
- Official Description (provided by the hotel):
- Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more less
- Reservation Options:
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- Also Known As:
- Omni Richmond Hotel Richmond
- Omni Hotel Richmond
- Richmond Omni Hotel