We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would not recommend”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Omni Richmond Hotel
Ranked #13 of 81 Hotels in Richmond
Certificate of Excellence
Tampa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Would not recommend”
Reviewed 24 September 2013

From the website, I expected a lot more from such a highly rated hotel. My work paid for the hotel stay, so I am not as upset as I would have been had I paid out-of-pocket. The tub should drain automatically. As it did not drain well, I had to turn the shower's water pressure down to keep from the tub filling up. There should not be mold in the shower (especially as much as was present). Sheets should be thrown out when stained- not washed and reused. Also, others' hair was visible on the "fresh" sheets. That's disgusting. There were very large red stains all over the carpet that I was grossed out to be near. I woke up at 3am from a spider in my bed. Overall, I expected at least a clean place to stay. I was glad they offered to move me out of the room, but by that time, I was already unpacked and did not want to go through the hassle. I am thankful for the breakfast buffet (for 2) they provided to try to rectify the situation. I also liked the free Starbucks for Select Guests.

  • Stayed September 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,892 reviews from our community

Traveller rating
    978
    537
    236
    94
    47
See reviews for
355
454
109
785
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (196)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Charleston, SC, United States
1 review
Reviewed 23 September 2013

This hotel provides outstanding service in all areas. Friendly and accommodating staff, excellent amenities, value, and central location in downtown Richmond. All personnel were helpful with special requests and every level of service was performed to our satisfaction. Would definitely stay again.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mebane, United States
1 review
Reviewed 23 September 2013

This is a A+ hotel. This is very clean, friendly hotel. Our room was very large, with plenty of room to move around in. We had a king size bed. The sheets were nice and soft. Lots of blankets. The bathroom was large. Plenty of hot water with great water pressure. Nice soft towels. The staff were very friendly. You are always great with a smile and a warm hello. If you are looking for a hotel in Richmond, Va, this is the one you want to stay at.We will be coming back.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, United States
1 review
Reviewed 23 September 2013

I've stayed here twice. Nice hotel overall. Great location and friendly staff. No microwave in room or in hotel for your use (in case you have leftovers or bring your own breakfast). Mini-bar is tiny so no real access to fridge to keep water cold. No free Wi-Fi. Extremely noisy hallways - got an awful nights sleep.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2013

Located in the middle of downtown Richmond, conveniant to everything. Great hotel and great service and the staff is very accomodating. Walking distance to great restaurants and pubs, capitol and you can grab a quick taxi to the river area.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Karl E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marin County California
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 September 2013

I have been staying at the Omni for over 14 years for business. Loved the location walking distance to old town Richmond, restaurants and the Capitol.

This year the Omni has a new ongoing contract with the Redskins Football team. Even though I have been a loyal customer, I felt like and was treated second rate. From being harassed to go around barricades, having to show my Id on entering, to getting yelled at when I tried to use the business center at night to make some photo copies. (The RedSkins took over the second floor where business center is located)

Only bright shining light was China (receptionist) who went out of her way to help me get some copies made late night and had a great sense of humor.

I get that the Redskins are good business for the hotel and bring allot of prestige and money but don't forget Loyalty of Business travelers.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gtoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sugar Land, United States
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2013

I was extremely satisfied with my stay at the Omni. I have stayed at several Omni hotels before, but the Richmond Omni may be my favorite. I loved the location of the hotel... everything was so close! The staff was amazing and the bed in my room was so comfortable.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.1 mi away
The Berkeley Hotel
The Berkeley Hotel
#8 of 81 in Richmond
849 reviews
0.5 mi away
Hilton Richmond Downtown
0.8 mi away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
1,245 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Linden Row Inn
Linden Row Inn
#6 of 81 in Richmond
1,031 reviews
0.9 mi away
Quirk Hotel
Quirk Hotel
#9 of 81 in Richmond
688 reviews
0.3 mi away
Crowne Plaza Richmond Downtown
Show Prices
Show Prices
Show Prices

Been to Omni Richmond Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Richmond Hotel

Property: Omni Richmond Hotel
Address: 100 S 12th St, Richmond, VA 23219-4012
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Priceline, TripOnline SA, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Omni Richmond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing