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“Always Excellent!”

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Omni Richmond Hotel
Ranked #11 of 81 Hotels in Richmond
Certificate of Excellence
Huntington, New York
Level Contributor
11 reviews
3 hotel reviews
“Always Excellent!”
Reviewed 29 October 2013

I stay at the Omni several times a year when in Richmond. Everything is first rate! The staff, the rooms, the amenities, all are fantastic! The rooms are large, the beds are great, and the overall stay is always excellent. The hotel is in downtown Richmond, close to some great restaraunts and night spots. Very easy to get around Richmond from this hotels central location.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Barkestone, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2013

I came here for a business trip whilst travelling from the UK. From the moment you walked through the lobby to reception you were greeted in a friendly and helpful manner. The room was large, clean,luxurious and quiet. The bed was very comfortable which gave me a fantastic nights sleep. The hotel was well positioned. Will be sure to come back here next time I visit Richmond!

  • Stayed November 2012, travelled on business
    • Value
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Helpful?
Thank Tee1404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, United States
1 review
Reviewed 28 October 2013

Was on a overnight business from West Coast. The bed is fabulous! Staff and food is great and hotel was in a great location. Would definitely stay there again. Beware ordering the Dagwood club-it really lives up to the name!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Farley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Forest, Illinois, United States
1 review
Reviewed 28 October 2013

Hotel was very good, room was great, Starbucks was convenient, health club was superb ( nearby, but connected inside ). Only the valet parking was slow. Didn't use the hotel food or beverage. Location was pretty convenient for anywhere in downtown area, easy access to freeways to leave town.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank H Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 October 2013

My stay at the Omni Richmond for a conference was an excellent experience. The rooms were extremely comfortable, nicely appointed, lovely. Superb. The service of the staff was impeccable as well. I had two minor glitches. I was unable to connect my iPad to their wifi service because of the way the wifi contractor set up its security. I had a toll-free number to call, but in the end, I simply switched to my laptop, which connected easily. The other problem, more serious for a conference hotel is that the session rooms we used had very poor acoustics. Our conferences organizers chose to proceed without microphones or augmented sound, which made it hard to hear certain presenters. If you use the Omni for a conference, assure that you use microphones and speakers, with the sound set loud enough by not too loud in the James River ballroom salons, because the acoustic insulation of the partitions that divide the ballroom into smaller room is poor. All in all, it was a good experience for me, but the conference would have been better had everyone been able to hear everything well. About the bedrooms themselves and about the hotel's service (aside from the wifi glitch), I have no complaints. The hotel itself was terrific; it was somewhat expensive, but not ridiculously so -- and considering the luxurious comfort of the rooms, the terrific view from my room, the location of the hotel, the proximity of many excellent restaurants, it was a good value for the money.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse NY, United States
2 reviews
Reviewed 27 October 2013

Great location And very good value. The Express Check-In process was extremely fast and easy to use. The room was clean and very quite. Got a great nights sleep on a very comfortable bed. I will stay here anytime I have occasion to visit Richmond in the future. The valet parking was a bit expensive ($20/night) but reasonable given the hotel's location.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 October 2013

The Omni had many reasons to rate it 4 stars. However, the GM Holly Turner was right at the top! When you arrive there, look her up, you will be surprised how young she is for being so long in the industry.

The Omni is right downtown. Walking distance is the truth! The views from the higher floors are swell and the rooms are quiet.

All-in-all, this was the perfect trip into history. Richmond is the place to go to relive the war between the states. There can be no finer place to spend a few days and relax. Good food, nice people and nice weather.

Room Tip: Ask for a room on the highest level available
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JakePilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Richmond Hotel

Property: Omni Richmond Hotel
Address: 100 S 12th St, Richmond, VA 23219-4012
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

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