While customer service appears to be on the decline, my experience here was just the opposite. I encountered a slight problem which was addressed immediately, followed up with a phone call and a complimentary gift for me and every one in my party. The customer service was GREAT…The staff was very polite and very accommodating.
- Official Description (provided by the hotel):
- Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, 5viajes2012 S.L., Agoda, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Omni Richmond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Richmond Hotel Richmond
- Omni Hotel Richmond
- Richmond Omni Hotel