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“Great stay and location” 5 of 5 bubbles
Review of Omni Richmond Hotel

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Omni Richmond Hotel
Ranked #10 of 81 Hotels in Richmond
Certificate of Excellence
Leesburg, United States
1 review
“Great stay and location”
5 of 5 bubbles Reviewed 21 April 2014

got early check in. Front desk very helpful. Had a great room on the 18th floor with good views of the city. Can walk to a lot of parks and things to do in downtown Richmond. Bed and linens were comfortable with ample pillows that felt like down. Ordered room service breakfast and they were right on time. Great home made bread was the highlight of the meal. Over easy eggs were a bit overcooked but overall a great experience.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Drew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,754 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (189)
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English first
Richmond, United States
1 review
5 of 5 bubbles Reviewed 21 April 2014

Great place to get away for a Wedding Night. Elegant and Classy! Stayed on the top floor over looking the downtown area and river. Definately would recommend to anyone. Service was great and even though i had a small miss understanding they quickly solved my problem and then exceeded to accomadate the next morning with complimentry coffee and breakfast at Their restaurant. More than i was expecting. They did a great job!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Patrick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
5 of 5 bubbles Reviewed 20 April 2014

This week I'm traveling to my home office in Richmond, VA. I tweeted my happiness with the service here, but it really needs more elaboration. Last night, my wonderful server catered to my picky food needs and ordered me plain pasta. She even sent me up to my room with a couple of Amstel Liites. Tonight I went downstairs with the intent of having a beer and met the best server. He immediately hit it off with me (which is hard cuz I'm really introverted and don't give out many social clues). He also noticed my simple tastes in food and recommended places that I might be more happy.... I misplaced my phone and they brought it up to me.... I feel so special! They have left me nice surprises as a thanks for my nice tweets (a twitter bird cookie one time and a bamboo in a vase another) Every time I come here, everybody is so awesome about my little idiosyncrasies and they really want me to be happy here. I just wanted to gush about Omni Richmond because they are getting something right. From the first person who sees me in the lobby to the women who clean my room - they make me feel so special and I love them.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Dana Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 19 April 2014

When we arrived at this hotel we were greeted by a group of efficient and joyful hotel personnel that you seldom find anywhere. Thru out the weekend, the staff made us feel welcome, joyful and secure. I slept like a baby on their wonderful, soft bed. Don't miss this great hotel experience!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank donn369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kernersville, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 18 April 2014

Staff was great but you are pretty much stuck with valet parking but was worth it. You do have to pay for the internet and it's free only in the lobby so if you are at the pool you are using the broadband you have paid for while enjoying the pool. There is no microwave nor personal fridge in the basic rooms and there is no quick foods in the area either. Local foods is great and in walking distance. If you want high class than that's fine but for a general stay unless you want the area I would not stay here again for the price you pay. AWESOME beds though!!!! :) Also don't expect to be able to handle your own luggage they pretty much force you to let them take them from your car and then from your room to your car.

  • Stayed April 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Richmond Hotel, responded to this review, 22 April 2014
We appreciate all of your feedback both positive and constructive. If you stay with us again we would like to encourage you to sign up for the Select Guest program which includes many valuable perks like complimentary wifi in the guest rooms and morning beverage delivery service. If you return, we would also encourage you to check out the James Center which is attached to our lobby for additional quick and casual dining options. Thank you again for all of your comments and we hope for a future opportunity to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 18 April 2014

we stayed one night at the Omni in Richmond, VA. we were very satisfied with the accommodations at the Omni. the staff was very friendly and helpful when needed. we received a free newspaper and water at the front desk. they also had delicious apples at the front desk! we had no problems and no complaints.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 730judyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naperville, United States
1 review
4 of 5 bubbles Reviewed 17 April 2014

The Omni was a nice hotel. It was convenient to downtown and was somewhat charming. We were able to walk to a very nice restaurant, and it was also convenient to the Hollywood Cemetery which is a great tourist spot. Aside from a huge convention that was checking in when we were and too few staff to help with parking, I would absolutely stay here again.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Richmond Hotel

Property: Omni Richmond Hotel
Address: 100 S 12th St, Richmond, VA 23219-4012
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

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