We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Major Disappointment” 3 of 5 bubbles
Review of Omni Richmond Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Omni Richmond Hotel
Ranked #10 of 81 Hotels in Richmond
Certificate of Excellence
Fredericksburg, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Major Disappointment”
3 of 5 bubbles Reviewed 9 June 2014

Decided to spring for this place over less expensive hotels in the area because it had great reviews. The hotel lobby was lovely, but the rooms were average. In addition, we didn't get much sleep due to people screaming in the hallways throughout the night. Oh, and at 4 am we woke up to the sounds of a couple in the room next to ours.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Molly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Richmond Hotel, responded to this review, 24 June 2014
Please accept our apologies for the disruptions that you experienced during your stay. We try our best to keep the corridors quiet and always encourage our guests to immediately let us know if they experience any noise related issues so that we can immediately address them. We appreciate your feedback and hope that we will have a future opportunity to provide you with a great stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,750 reviews from our community

Traveller rating
    906
    503
    216
    84
    41
See reviews for
319
418
103
735
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Northern Virginia
1 review
5 of 5 bubbles Reviewed 9 June 2014

We loved everything about the Richmond OMNI. The location is great to get to off 95 and to get back on to...the staff goes above and beyond - it just does not get any better. The best upscale hotel in Richmond. Make sure you eat at Trevis and ask for Rohin as your Waiter !!! Great Food and Excellent Service ....

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank REFIGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campinas, Brazil
1 review
5 of 5 bubbles Reviewed 9 June 2014

The hotel is really clean and refreshing, Starbucks and Trevis serve awesome food and the attendance is amazingly friendly. A typical southern hotel with all the amenities and modernity you can find in a fine and exquisite place.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Joao Mr D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 7 June 2014

We appreciate the Omni's amenities, free morning delivery of beverages, and their government/military rates. We always stay here when we have medical appointments at the nearby Massey Cancer Center at VCU Medical Center.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 909allenes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut, United States
1 review
4 of 5 bubbles Reviewed 4 June 2014

perfect location to enjoy downtown Richmond and the river. Easy access to highway and other areas of Richmond. The restaurants and bars in this area are a lot of fun. The room did not have enough towels for the 3 quests but housekeeping provided extras. The pool area looked great but we did not have time to enjoy it during this visit.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trent Woods, United States
1 review
3 of 5 bubbles Reviewed 2 June 2014

Hotel was acceptable but certainly nothing special. Staff was friendly, room was adequate. Mini fridge door was locked in open position so no way to keep beverages cold. Air in the room was stuffy and made my wife and I congested. Valet service was slow.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Richmond Hotel, responded to this review, 11 June 2014
Thank you for sharing your comments and please accept our apologies that we were unable to meet all of your expectations. If you return, please do not hesitate to let us know if there is anything we can do to make your stay more enjoyable. It would be our pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Virginia
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Great first impression with friendly valet staff who manage the tight-squeeze entryway. Nice room with view of VA capitol. Omni's usual well-appointed, tastefully-decorated room. Nice indoor pool with outdoor sun deck on third floor. Great breakfast buffet...Omni really knows how to pull that off without feeling like an overdone mess.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cwmsrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.8 mi away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
4.5 of 5 bubbles 1,171 reviews
0.1 mi away
The Berkeley Hotel
The Berkeley Hotel
#9 of 81 in Richmond
4.0 of 5 bubbles 752 reviews
0.5 mi away
Hilton Richmond Downtown
Show Prices
Show Prices
Show Prices
0.7 mi away
Linden Row Inn
Linden Row Inn
#7 of 81 in Richmond
4.5 of 5 bubbles 971 reviews
0.9 mi away
Quirk Hotel
Quirk Hotel
#6 of 81 in Richmond
4.5 of 5 bubbles 564 reviews
0.3 mi away
Crowne Plaza Richmond Downtown
Show Prices
Show Prices
Show Prices

Been to Omni Richmond Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Richmond Hotel

Property: Omni Richmond Hotel
Address: 100 S 12th St, Richmond, VA 23219-4012
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Official Description (provided by the hotel):
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hotels.com, Odigeo and Agoda so you can book your Omni Richmond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing