Just returned from another and our last stay - can't help it-when you wake to your room filling up like a bathtub at 3 am and you get treated like you are bothering the hotel desk-that is it. We did not hear from them at all and no one would pick up the phone at the front desk-we just had to gather our things in a panic, hope there wasn't an electrical short anywhere and evacuate. Water was rolling out the door as we left. When we made our way to the front desk he replied something like I have had a really rough day too!-They moved us to another room but there was no hot water in the morning and only a token adjustment on the bill. We were stunned at the blase attitude-the company won't be booking anymore business stays there.
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- Also Known As:
- Berkeley Hotel Richmond