Where do I start?
First I went online to make a reservation for a one night. They required a min 2 nights. I called and they were able to accommodate a one night. We are locals and celebrated our 21st wedding anniversary. We ordered the “Evening of Elegance”.
We pulled up on Saturday around 4:30, and there were no available valet parking spots on the curbside, and no doorman. We parked in front of the fire hydrant. We went to the front desk (to check in) and the staff was eating in front of me. We carried on own bags to our room, and there were no bellman.
The room: The room was big and comfortable. Nice flat screen TV. The bed was nice and firm and plenty of pillows. In addition, the carpet had a big stain. The wallpaper looked like there was some cheap repair. The bathroom was big, the shower/tub – well the tub was tiny from the early 90’s with the fake gold faucets. The Granit counter tops were the same as the floor and wall. The toilet had a nut cover mission.
Restaurant – a AAA 4 Diamond, really.
We went down for dinner and had to wait for a minute before a server saw us, as they had no Host. They only served the Restaurant Week Menu, however, wife got the dinner menu and I got the bar menu. I was looking for the extra touches – like the server putting the napkin on your lap. My soup was warm – not hot. My duck was tasteless (I had to put salt on for some taste) and warm – not hot. The servers were not a 4 Diamond type servers. The wine selections were good and the server was good at refilling my water and wine.
Breakfast was basically the same type of atmosphere. The eggs benedict was good. The Berkley breakfast was ok, the potatoes were extremely over salted. The coffee and water refills were constant.
For being an old hotel the atmosphere was nice. The staff was nice but not very professional. The bellman stand had too many local pamphlets. Lastly, I would expect the extras, like a sidewalk carpet in front of the front doors, bed turndown. host, bellman, doorman.
My opinion, this is a 3 diamond hotel not a 4 diamond.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo, Agoda and TravelClick so you can book your The Berkeley Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Berkeley Hotel Richmond