We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good deal”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Wingate by Wyndham Richmond Short Pump
Ranked #19 of 82 Hotels in Richmond
Certificate of Excellence
BEDFORD
1 review
“A good deal”
Reviewed 29 September 2012

This was the 4th time I have stayed here and it is consistently clean, quiet and welcoming. Will stay here again.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank JULIE S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,236 reviews from our community

Traveller rating
    550
    379
    176
    77
    54
See reviews for
555
232
58
278
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
OCOEE
1 review
Reviewed 29 September 2012

Hotel room was aery spacious but there was hair in the sleeper couch mattress and no hot water for one night.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank RONALD M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEWPORT NEWS
1 review
Reviewed 28 September 2012

A very nice hotel with friendly staff. Very clean and neat and close to lots of shopping. Breakfast was the typical hotel fare. About what you expect from any decent hotel chain. We would definitly stay there again.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank JOSEPH P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CONCORD
Level 4 Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 September 2012

Stay at Wingate was an excellent value. They need to improve their quality of coffee in the morning.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank tlc2459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeinsRyan, Director of Sales at Wingate by Wyndham Richmond Short Pump, responded to this review, 28 September 2012
Tom,

Thank you for the response. Coming Soon: a new Starbucks machine that will pump out some of the coffee heaven you wished.

Best of Luck on the "links",
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PARAMUS
1 review
Reviewed 26 September 2012

Overall, the stay was good. A little mis-communication on the part of housekeeping, but it was taken care of immediately to our satisfaction by the hotel manager.
Will most definitely stay there again. Love the complimentary breakfast.
The location is perfect for the area we wanted to be in, rooms were clean and spacious. However, do not get a room near the elevators--too noisy if you are a light sleeper

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Lenore C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeinsRyan, Director of Sales at Wingate by Wyndham Richmond Short Pump, responded to this review, 28 September 2012
Hi Lenore,

Thanks for the positive recommendation! I believe the manager you spoke to was Danyel. I'm glad she could clarify any mix-up.

Come see us again,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ROANOKE RAPIDS
1 review
Reviewed 25 September 2012

The staff, with the exception of one young tall man, were not attentive to the needs of the guests checking in or even checking out. We had to let the water run for 10 mins. to get enough hot water to take a bath. The beds were less than comfortable. The van for the hotel was left out front under the portico and it was in the way of everything. It made it difficult to unload and also to have access to the handicapped parking.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank deedee1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeinsRyan, Director of Sales at Wingate by Wyndham Richmond Short Pump, responded to this review, 28 September 2012
Hi DeeDee1213,

Thank you for your review, it certainly helps us improve. I believe the gentleman you mentioned was myself, even though you said "young". I don't know if I'm that young anymore! I apologize if I gave you the impression that I was not attentive to your needs. I am very rarely at the front desk and when I am, I'm printing out reports that I need to review. I'm terribly sorry if you felt I was ignoring you and I can definitely work on improving that perception.

Regards,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PHOENIX
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 September 2012

I had a pleasant stay at the Wingate during a whirlwind stay in Richmond. The individuals at the front dest were helpful, but the manager went over and above by offering to bring my son and I food. We were stuck at the hotel awaiting car seat delivery (another story) and I was ravenous but very limited in options due to food allergies. The housekeeping staff was very friendly and efficient.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Travelbugg80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeinsRyan, Director of Sales at Wingate by Wyndham Richmond Short Pump, responded to this review, 28 September 2012
Travelbugg80,

I think you and I had chatted. I was the one who was going to run to Whole Foods and pick you up some lunch. It's always a nice reward for me when I get a chance to meet some of our guests, as I'm usually out or in my office. It was a pleasure to have you at the hotel and I hope that you next time you travel, your experience here will reflect whether you choose Wingate again.

Best Wishes,
Ryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Richmond hotels
7.2 mi away
Hampton Inn & Suites Richmond/Glenside
0.7 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 82 in Richmond
817 reviews
11.1 mi away
Best Western Plus Governor's Inn
Show Prices
Show Prices
Show Prices
0.2 mi away
Hilton Richmond Hotel & Spa / Short Pump
3.6 mi away
SpringHill Suites Richmond Northwest
13.1 mi away
Linden Row Inn
Linden Row Inn
#6 of 82 in Richmond
1,047 reviews
Show Prices
Show Prices
Show Prices

Been to Wingate by Wyndham Richmond Short Pump? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wingate by Wyndham Richmond Short Pump

Property: Wingate by Wyndham Richmond Short Pump
Address: 13991 N Gayton Rd, Richmond, VA 23233
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Richmond
#17 Family Hotel in Richmond
#17 Romantic Hotel in Richmond
#22 Business Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Wingate by Wyndham Richmond Short Pump 2.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelQuickly and getaroom.com so you can book your Wingate by Wyndham Richmond Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing