the check in process was very slow, although the clerk was very pleasant; our relative's room was given away even though the room had been paid for and we had received our neice's key to her room; when she arrived after we picked her up at the airport, someone else was in her room! It wasn't until 2am that she got an (admitedly upgraded) room. there was no bedding for our child in our room even though we clearly made it known that we had a child with us who would be using that bed. it took THREE separate visits to get sheets, blankets and pillows for the room.
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- Also Known As:
- Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond