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“Nice Short Pump hotel”

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Wingate by Wyndham Richmond Short Pump
Ranked #17 of 81 Hotels in Richmond
La Quinta
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice Short Pump hotel”
Reviewed 28 April 2014

Convenient to shopping and restaurants, but behind Broad Street so it is quiet.
Nice bar and breakfast area

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, 1 July 2014
Thank you for taking the time to share your experience here at Wingate by Wyndham Short Pump. We're excited to hear of your impression of our facility and the convenience of our location next to Short Pump Town Center Mall and Restaurants . We truly appreciate the positive feedback and have shared it with our team. We look forward to your return on your next trip to Richmond, VA in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Lynchburg, Virginia
1 review
Reviewed 26 April 2014

Overnighted on business. also saw families there. Hotel is very clean and updated (is it new???). Friendly front desk staff. Convenient to Short Pump shopping center. Not far from downtown Richmond. Townhome development across the street is a good place to walk outside. Fitness Center let's you walk inside, and there is a pool/whirlpool too. The A/C in my room was noisy, that was my only concern. the windows open though and I used the cool spring air outside instead.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Karin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, 1 July 2014
Thank you for taking the time to share your experience here at Wingate by Wyndham Short Pump. We're excited to hear of your impression of our facility. We truly appreciate the positive feedback and have shared it with our team. We look forward to your return on your next trip to Richmond, VA in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 April 2014 via mobile

I stayed one night for business, the staff was extremely helpful and courteous. Joan at the front desk and Danielle the general manager went above and beyond .I would definitely stay again. Try Wingate for your next stay.

Stayed April 2014, travelled on business
Helpful?
Thank Monique H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, 1 July 2014
Thank you for your sharing your recent experience here with us at Wingate by Wyndham Short Pump! We're excited to hear of your overall positive impression of our facility. Thank you for such positive feedback regarding our Joan Your compliments will definitely be shared with her. We look forward to your return on your next visit to Richmond, VA in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
153 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 April 2014

We had looked at the Embassy Suites and Hyatt House in the area. Instead we booked a Suite at the Wingate Short Pump. Its like having two separate hotel rooms. We have two separate bathrooms with two Queens and a pullout. Breakfast was great all the waffles and bacon you can eat. At a better price then Embassy or the Hyatt House. It has been a very comfortable stay.

Room Tip: Book a suite.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, 1 July 2014
Thank you for taking the time to share your experience here at Wingate by Wyndham Short Pump! We're delighted to hear of your enjoyment with our complimentary full hot breakfast and comfort with our spacious Suite. It's great to hear we met your expectations and was able to offer a good price. Our goal is to provide a "High Value for a Low Cost". We truly appreciate the positive feedback. We're looking forward to seeing you again on your next trip to Richmond, VA.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean, New Jersey
1 review
Reviewed 18 April 2014

I can't begin to say how horrible this hotel was. We arrived & were told they somehow lost our reservation!!?? We had originally reserved a suite for my husband & I along with our 15 yr old & 8 yr old months ago! They scrambled around & ended up giving us a handicapped room with no bathtub, a pull out couch with no linens and when I asked for bedding, a man finally came to the door holding 2 pillows that smelled so bad! And no bedding linens! I had to call again & this time I was told that they were no more blankets or pillows but she would see if she could find any more & she didn't. Please do yourself a favor-don't ever go to Wingate by Wyndham.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Adria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danyel M, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review, 1 July 2014
Thank you for taking the time to share your recent experience here at Wingate by Wyndham Short Pump. We truly appreciate you bringing your concerns to our attention. Feedback such as this allows us to improve. The Voice of the Customer is key to meeting and exceeding expectations. We look forward to your return on your next visit to Richmond, VA in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wingate by Wyndham Richmond Short Pump

Property: Wingate by Wyndham Richmond Short Pump
Address: 13991 N Gayton Rd, Richmond, VA 23233-7079
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Richmond
#17 Family Hotel in Richmond
#17 Romantic Hotel in Richmond
#22 Business Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Wingate by Wyndham Richmond Short Pump 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond

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