Very nice, roomy clean accommodations
The check in and out process was no problem and very fast and pleasant. The manager took my many questions with a pleasant patient manner and smile. He succinctly explained the answer to anything I asked to my satisfaction. He took the time to know my name.
The general staff was pleasant helpful and very busy keeping everything very clean throughout the hotel public use areas nothing was ever out of place or not perfect. That is until breakfast. There seemed to be only one person covering the hot breakfast and breakfast area. Guests commented that during their stay they had not had any problems until the morning I stayed. The manager jumped in to help without anyone complaining to him to do something. He seemed as proactive as he could be while covering the front desk also.
Perfect except for a little evidence of missed sweeping behind the door while it was opened during cleaning. The average guest would never notice this.
The room was huge enough to be a suite.
A fair location because of the area it was not just off of the Interstate. Easy enough to find among the Shopping plazas.
There is free WiFi that could handle large bandwidth.
Would I stay again?
Yes, because of the completely satisfactory experience.
Get to the hot breakfast early.
Arrive early enough to take advantage of the shopping and dining that is beside this location.
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- Also Known As:
- Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond