If you are visiting Richmond, Virginia for business or pleasure I highly recommend this hotel. The Hilton Garden Inn Richmond is a place where the staff do not just say they thank you for your patronage, they show you each and every day all day that they are glad that you are staying with them.
From the moment I arrived I was welcomed and treated to high end spa quality hospitality. Everyone - and I do mean EVERYONE - was focused on giving me the most courteous and gracious service possible. The rooms are well sized, appointed and immaculate. I found the bed a dream and the quiet at night afforded me the most restful sleep I have had in a hotel. Requests for assistance and room service were promptly answered. If you do not drive they have an excellent shuttle service with the most courteous and professional drivers I have encountered in my travels. However, the area of the hotel's location is very walkable as well if you are able to do that. I have a physical disability and they were accommodating without being patronizing. I was ill during my visit and they did everything they could to make me comfortable.
You can pay much, much more a night for a stay in a hotel that gives you turn down service and a chocolate on your pillow. Or you can choose 5 star quality for less and stay at the Hilton Garden Inn Richmond. I truly believe that, in their quest to provide me the ultimate experience this staff just might have turned down that bed if I had asked, but why ask? Everything already was perfect the way it was. Who needs turn down service when you have a team totally focused on your health, well being and comfort.
The next time I am in Richmond I will be staying at the Hilton Garden Inn downtown.
- Official Description (provided by the hotel):
- Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more less
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- Also Known As:
- Hilton Garden Inn Richmond Hotel Richmond