We stayed here after Hurricane Irene. Our house had no power and we needed to catch a flight out of RIC early in the morning. We were just looking for clean and comfy...with ac and lights! We got all of that -- and more. I had made my reservation over the 1-800 Hyatt number and when we showed up, this location did not have our reservation. The hotel had lost power earlier in the week and their phone lines were still down. Despite all of that, the managers on duty were EXTREMELY accommodating and helpful and were able to find us a room. They truly went above and beyond. Every staff person we encountered was friendly. The beds were comforable. (BTW, the rooms are great for families -- extra large and dividers btwn the "living" and "sleeping" areas. We'll be looking for more Hyatt Places as we travel). The continental bfast was plentiful and the coffee was hot. Thumbs up!
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- Also Known As:
- Hyatt Place Richmond Airport Hotel Richmond