We stayed here for 4 nights in September. The hotel is very nice and in a convenient location. The rooms were spotless, service was great. Breakfast is included in the room rate, however, we only ate breakfast on one of the 4 mornings as we were on PST time and didn't make the breakfast hours. The one day we did eat breakfast, it was good with a nice selection. The hotel is located next to the Mall. The only negative was the Signage to the hotel. It is located towards the back of the Mall with no signage on West Broad Strre. We had to call the front desk at 1:00 AM to get directions from W Broad Street. I would definitely stay again!
- Official Description (provided by the hotel):
- The Hyatt house Richmond-West blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service, and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64. ... more less
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