My husband thoroughly enjoyed his stay at Hotel Sierra. He was pleasantly surprised by the luxuriously appointed room, convenient location and efficient, friendly staff. I found Hotel Sierra on a internet search of hotels in Richmond, Va. My husband drove our college senior back to school in Ohio and made an overnight stop for my our son to visit his friend in Richmond. I wanted a comfortable and luxurious yet afforable stay for my husband who was driving many hours and would continue driving to Ohio the next day. My husband loved everything about this new luxury hotel. In the morning before checkout, he was able to work out in a beautiful gym and enjoy a delicious complimentary omelet before leaving. In fact, we filled out a comment card and suggested to add fruit, yogurt and cereal to the complimentary breakfast. The front desk supervisor promptly emailed us back to report that those items were now added to their breakfast. What incredible customer service! My husband's only regret was that he could not stay longer. We would love to visit their several other properties as well. Do yourself a favor and check into the Hotel Sierra in Richmond! I am sure their other properties are just as wonderful! Kudos to Hotel Sierra and their expert staff!! I highly recommend this hotel to anyone traveling in Virginia.
- Official Description (provided by the hotel):
- The Hyatt house Richmond-West blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service, and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs and MP3 docking stations while free details include breakfast with made-to-order omelets, Seattle's Best brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64. ... more less
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