We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Place to Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Country Inn & Suites By Carlson, Richmond West at I-64
Ranked #25 of 82 Hotels in Richmond
Reviewed 12 February 2012

We stayed at this hotel from January 31 through February 8 and again from Feruary 10 throgh February 12 when our son was at the VCU Medical Center in critical condition with life threatening injuries. We could not have been happier with the hotel and kindness of the staff as we progressed through this difficult time. Ken, Zakiya, and Peter at the front desk were wonderful and fullfilled all of our needs. They truly are the best. The hotel is very clean and this was the third hotel that we stayed in during our time in Richmond.This was our home away from during a long and difficult time. The breakfast is good and includes some protein and hot dishes. The rooms are very comfortable and clean. We will continue to return to the Country Inn when we visit our son in Richmond.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank teritique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (606)
There are newer reviews for Country Inn & Suites By Carlson, Richmond West at I-64
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

515 - 521 of 606 reviews

Reviewed 23 January 2012

We recently stayed at the Country Inn & Suites at 8010 Broad Street off 64 and had a wonderful experience. The staff was friendly and the breakfast was excellent. We love the location of this hotel for proximity to restaurants and shopping when we are visiting family in Richmond. After a long day it is nice to come home to a clean and comfortable room. Pool and excercise room are great and towels are out at the pool. Plan on coming back at Thanksgiving if not before.

Carl & Diane Miller

Room Tip: Have stayed on first and second floors and rooms were quiet.
  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this reviewResponded 29 January 2012

Dear Diane M,

Thank you for taking the time to review our hotel. We appreciate all of the comments you have made about your stay. We will pass these comments on to our staff. They always appreciate hearing when they are doing a good job. Thanks again. We look forward to your future stays t our hotel.

Thank again for your time. See you next time.

Sincerely,
Country Inn & Suites By Carlson, Richmond West at I-64

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2012

The room was nice and spacious with a roomy bathroom as well. The room was also very clean and neat. The room had a nice desk and lots of table top space between the end tables and the TV/dresser area. The price was absolutely one of the best in the area. Also, the breakfast brunch was much better than I expected. Make your own waffles, sausage, home fries, and fried eggs were all on the menu; plus the usual suspects of cereal, fruit, oatmeal, and yogurt. The worker assigned to the breakfast area was also very nice and attentive as I was making my waffle.

Now, for the couple of areas of improvement. The exercise area has two treadmills. One of which the belt is flat out overstretched and not safe for running on. The other doesn't accurately tell you how fast you are running (my wife was walking at what the treadmill said was 6mph). The weights machine did look nice, but I never had a chance to use it. Another thing that needs improvement was the TV picture in the room. It was snowy and looked like a picture from a cable that was spliced a few too many times. The final thing I did want to say was that the front desk staff seemed none to interested in the fact that we chose to stay there. I mentioned a deal that I had missed, and I got a very obligatory "Oh well." I wasn't expecting the deal to be reoffered, but a simple "That's too bad, some of our deals can be very good," or similar response would have been nice.
All in all, I give the place 4 stars because the value can't be beat and the rooms were large, spacious, and clean. I knocked off the 5th star for the areas mentioned above.

  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BrewmeisterB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2011

Took whole family for Tacky Lights tour. Needed 3 nice rooms at a good price. This place exceeded our expectations in every way!

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank dstclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this reviewResponded 4 January 2012

Thank you for taking the time to review our hotel. We are glad that we could accommodate you and your family during the Tacky Lights tour. We appreciate your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job.

Thanks again for your time. We hope that you and your family will return in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2011

Not only is the hotel economically the best in the area, it is clean and the staff goes above and beyond in their approach to their clients. The breakfast buffet has a nice selection and the pool, workout area and rooms are clean. My family has stayed here for the past 2 years and will continue to give them our business.

  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank Spider69MomNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this reviewResponded 22 November 2011

Thank you for taking the time to review our hotel. We are very happy that you are a repeat guest!!! we appreciate all of your comments. Thank you for commenting about your breakfast. We will pass all of your comments on to our staff. They always appreciate when the do a good job. We strive as a hotel to provide a clean, safe, and comfortable place to stay.

Thanks again for your time. We look forward to your stay in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2011

Very nice hotel. The staff was very friendly and made you feel very welcome. Rooms were exceptionally clean as was the whole hotel. The breakfast choices are great! Cant say enough about this Country Inn and Suites.

  • Stayed: November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EAnge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this reviewResponded 22 November 2011

We appreciate you taking the time to review our hotel. Thank you for the great comments about our staff. We will pass them on to them. They always like to hear when they do a good job. We are glad that you enjoyed your breakfast. We strive to make every guest experience the best.

Thanks again for your time. We hope to see you again really soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2011

The hotel was very clean. The staff was very friendly. The rooms were the cleaniest I have seen in a while. The front desk person was very helpful with assisting me in getting a last minute reservation and getting a rollway. I have nothing but good things to say about this location. I would stay there again. I was in that area for a soccer tournament.
I have nothing but good things to say about the hotel.
JT in Ch'ville, VA

Room Tip: We were on the front of the hotel. There was no street noise from Broad St.
  • Stayed: November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank janet t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this reviewResponded 22 November 2011

Thank your for providing us with the review. We hope the soccer tournament was enjoyable. We are very happy to accommodate you anytime. Thanks for your great comments about our staff. We will pass this on to them. They always like to hear when they are doing a good job.

Thanks again for your time. We hope that you will come see us again real soon!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Richmond hotels
1.2 mi away
Hampton Inn & Suites Richmond/Glenside
2.5 mi away
SpringHill Suites Richmond Northwest
8.7 mi away
Best Western Plus Governor's Inn
Show Prices
Show Prices
Show Prices
0.1 mi away
Quality Inn West End
Quality Inn West End
#41 of 82 in Richmond
234 reviews
6.2 mi away
Wingate by Wyndham Richmond Short Pump
2.7 mi away
Fairfield Inn & Suites Richmond Short Pump/I-64
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Richmond West at I-64? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 W Broad St, Richmond, VA 23294-4218
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Business Hotel in Richmond
#14 Family Hotel in Richmond
Price Range: £64 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
Official Description (provided by the hotel):
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, Richmond West at I-64 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Country Inn And Suites By Carlson, Richmond West At i-64

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing