It was a great stay overall, with great customer service in each department from checking in with Jeff to the bar, and even the housekeepers on the floors. I used the Fitness Center one morning, which is pretty small for a 4 diamond hotel with 200+ room count, but you have to love the free weights. I also used the hot tub afterwards, which was comfortably hot. The only downfall for this 4 diamond hotel is their shuttle was not in use very much, so we asked if we can get a ride to the wedding reception 10 min. away, but it was apparently a mile more than their radius. As a friend quipped, they literally would not go the extra mile in this case. Other than that, it was a good stay, great location by all the shops.
- Official Description (provided by the hotel):
- The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Richmond Hotel And Spa / Short Pump