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“Great hotel”

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Hampton Inn & Suites Richmond/Glenside
Ranked #2 of 81 Hotels in Richmond
Certificate of Excellence
Mechanicsville 1, United States
2 reviews
“Great hotel”
Reviewed 10 February 2014

Everything about this hotel is wonderful !!!!! I enjoyed the staff, everyone was very nice and friendly . The rooms are clean . Entering the lobby smells and looks great! Very nice atmosphere!!!! Great for family trip or just leisure , one hotel you should stay when visting thr richmond , Henrico area!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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721 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Pennsylvania, United States
1 review
Reviewed 9 February 2014

Staff was wonderful, check in was easy, room clean, bed and pillows very comfortable. Coffee in lobby 24 hours, great for early birds. Only negatives was noise from neighboring rooms. Not terrible but they need to put in more insulation between rooms. Also, parking -- spaces for Diamond Hilton Honors closest to the door. I am a Hilton Honors member - not a business person so I do not travel a lot - therefore I do not get a lot of points. I am a senior citizen and feel that I should be able to park near the door if there is an available space.

  • Stayed February 2014, travelled solo
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 3 February 2014

I recently stayed at the Hampton Inn Richmond/Glenside while in town for job interviews. Overall, I had a pleasant stay. The staff were friendly, rooms were very updated, modern, and clean, and the location was convenient to local restaurants, etc. The only reason I haven't rated it a 5 out of 5 was due to the heating system. It took a long time to heat the room and seemed to regulate itself poorly...this really needs to be addressed. Also, the hallways were very cold.
Other than that, it was an enjoyable stay.

  • Stayed January 2014, travelled on business
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Helpful?
Thank L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winchester, United States
1 review
Reviewed 28 January 2014

I stay here because of the proximity to my quarterly meeting place. The breakfast is normally very good with plenty variety. The AC/Heat units generally squeak and I think the hotel is slightly over priced,

  • Stayed January 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
Reviewed 15 January 2014

This hotel is very close to the University of Richmond. We have stayed here multiple times and find the staff friendly, the rooms small, but in good condition and the location very convenient to the university

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ellen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, United States
1 review
Reviewed 13 January 2014

Can not say enough about the staff and the overall experience at the Hampton Inn Richmond/Glenside. Rooms are spotless, breakfast is great and staff are friendly and pleasant. My number one choice to stay when in Richmond for business or pleasure.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Samuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericton, Canada
Level 5 Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 7 January 2014

The employees who work here are nice. But there are some unpleasant issues that await the traveler. One is that the heat in the rooms is very difficult to adjust. I put the heat on, but the air blowing out was cold. They should have a system that is either on or off, but that blows out warm air when you want it.

The "business center" has one computer which is extremely slow. The computer keyboard is beyond gross. It is so caked with dirt it may make you sick to use it. Does anyone there clean the computer area? Either clean the keyboard or replace it, please.

The room is decent, beyond the heating issues.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank EarthHeals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David B, Director of Sales at Hampton Inn & Suites Richmond/Glenside, responded to this review, 9 January 2014
Thank you for taking time to write a review of our award-winning Hampton Inn & Suites hotel. I am glad you enjoyed your stay and appreciate the kind words about our amazing staff. The keyboard issue in our business center has been taken care of. It is unfortunate, but the keyboard was broken and replaced with an older back-up out of storage, and was not up to our standards. It has been replaced with a new one. The second computer is missing because it is out of order, and we are replacing both to newer versions in the coming months,The heating and ac in our guest rooms in very modern and high tech, and it admittedly takes some guests longer to acclimate it to their needs, but they are in working order. It is our hope that the next time your travels find you in Richmond, you will allow us th opportunity to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Richmond/Glenside

Property: Hampton Inn & Suites Richmond/Glenside
Address: 5406 Glenside Dr, Richmond, VA 23228-3915
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Richmond
#2 Business Hotel in Richmond
#2 Family Hotel in Richmond
#4 Romantic Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Richmond/Glenside 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Located in the center of the metro Richmond Virginia region, the Hampton Inn and Suites Richmond/Glenside hotel offers easy access to popular cultural, sporting and entertainment attractions. Spend a day at the Virginia Museum of Fine Arts or the Museum of the Confederacy- all within five miles of our Richmond, VA hotel. Enjoy boating, canoeing, water skiing and fishing at the James and Appomattox rivers or thrilling rides at the Kings Dominion theme park. View exciting races at Richmond International Raceway or enjoy an extensive shopping experience at Stony Point Fashion Park.Unwind at the Hampton Inn and Suites Richmond/Glenside hotel with everything you need for a great stay. Relax in a comfortable guest room complete with thoughtful amenities to help make you feel at home. Enjoy over sixty high-def channels on a 37-inch flat screen HD TV. Stay connected with free high-speed internet access and enjoy a restful sleep on a clean and fresh Hampton bed®. Upgrade to a spacious suite and stretch out and relax on a king-size bed. Start the day right and join us for a Hampton’s free hot breakfast or have breakfast on the move and grab one of our Hampton On the Run® Breakfast Bags, available Monday to Friday. Stay active during your stay in the fitness center or rejuvenate with a swim in the pool. Keep in touch with work in the business center and hold your next meeting in our corporate meeting and training facility accommodating up to 80 guests. ... more   less 
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Also Known As:
Hampton Inn And Suites Richmond/Glenside
Hampton Inn & Suites Richmond/Glenside Hotel Richmond

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