I was disappointed in the room I received. I selected this hotel because it was located in a safe part of Chesterfield county. The room had a musty smell to it. The first thing that I check is the bathroom to make sure it is clean. Unfortunately the bathroom had hair residue in the sink and the bath tub. By then I had become uncomfortable staying in the room. I pulled back the bed covers and discovered a long strand of hair on the bed sheets and it appeared as if the sheets had not been changed. By now I was frustrated and went to the front desk to request another room. I explained to the desk clerk what I observed in the room. She gave me what she says was a better room. I moved my belongings to the other room and checked the room. The sheets looked to be clean, fresh sheets on the bed. The bathroom was in better shape, however, the mold around the tub and residue around the shower head was noticeable. I was running late for an event I was in town to attend and did not have time to go to another hotel. The straw for me was the hairs that were embedded in the bath towels that were supposed to be clean. Needless to say, my stay was a bad experience. I would not recommend this hotel to anyone.
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- Also Known As:
- Homestead Studio Suites Richmond / Midlothian Hotel Richmond
- Extended Stay America Richmond