We had the pleasure of staying at the Willis Road, Richmond, VA location on 2/22/11 after a visit to DC. After staying in the city and paying huge $ for very little it was a joy to arrive at CIS and enjoy the sincere, superb customer service along with all the comforts of home. Our room was clean, the water hot (did not have in DC hotel), wonderful linens (pillows=great) and Fred, the desk manager went to every length possible to please us. The cookies were out-of this-world and Fred actually had hot ones an hour after we checked in.
We live in a tourist-driven area and I realize how bad some establishments can become after a few years but after reading the other posts I believe that this location has obviously revamped itself since that timeframe.
My husband is the more particular/critical of the two of us and for him to be so relaxed and complimentary of the hotel (he loved the breakfast) assures me in recommending this hotel to family and friends. We were flying south on 95 when I called the hotel after reading great reviews on another site. We were 3 exits away when Fred quoted me a great deal and I am happy that we made this our last stop before heading home.
P.S..The bookshelf is a super plus. I neglected to read the bookmark within the book that would have let me know that you can actually take the book and return it to another CIS .
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- Also Known As:
- Country Inn And Suites Richmond/i-95 s
- Country Inn & Suites Richmond/i-95 s Hotel Richmond
- Country Inn Richmond
- Richmond Country Inn