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“Comfortable budget accomodation in downtown Richmond, Virginia” 5 of 5 bubbles
Review of Holiday Inn Express Downtown Richmond

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Holiday Inn Express Downtown Richmond
Ranked #36 of 81 Hotels in Richmond
Baltimore
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Comfortable budget accomodation in downtown Richmond, Virginia”
5 of 5 bubbles Reviewed 26 August 2014

I stayed at this facility for a week while participating in an intensive at the nearby Richmond Ballet.

I arrived before 11 am so I was given the available room for handicapped persons. It was fine. The space was suitable for a person in a wheelchair. I was able to use the space without problems.

A full complementary breakfast was served daily from 6:30 to 9:30 am. Eggs, omelettes, sausages, cereals, waffles, yogurts, bananas, and apples were available.

A coffee maker, microwave oven, and refrigerator were present in my room.

I was absent most of the day.

This is the third year that I have stayed here for a week while participating in the activity at the Richmond Ballet.

I plan to continue to return here when I am in Richmond.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ColasBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review, 29 August 2014
Thank you for taking the time to provide such complimentary and constructive feedback. We appreciate your visit every single year and are excited to see you again next year. We hope your fall and holiday months are wonderful!
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226 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Korean first
  • Portuguese first
  • Any
English first
UK
Level Contributor
287 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
5 of 5 bubbles Reviewed 23 August 2014 via mobile

I stayed here for a couple of nights whilst on holiday. The hotel is centrally located and has a free shuttle that will drive you around the town centre. The staff are very friendly and make a point of saying hello. There is plenty of parking below the hotel, and the breakfast is the usual tasty fare from Holiday Inn Express.
I would definitely stay here again

Stayed August 2014, travelled solo
Helpful?
Thank JaneMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review, 29 August 2014
Thank you for taking the time out of your day to provide us with such positive feedback. We were glad to have you here as our guest and look forward to seeing you again in the future to provide another five experience.
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Salisbury
1 review
5 of 5 bubbles Reviewed 10 August 2014

My wife and I just stayed here for a "weekend away" and could not have been more pleased with our choice. Our room was large and immaculate..every member of the staff that we encountered could not have been nicer. From the housekeeping staff to the front desk-everyone went out of their way to make our stay enjoyable. Great location-close to the historic district, great restaurants and shopping in Cary Town. We are already planning our return visit.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MATyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review, 29 August 2014
We are so happy that you enjoyed your stay with us and your compliments about our staff are much appreciated and will be passed along to the staff.Thank you for your feedback, we hope that we have another chance in the future to wow you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynchburg, Virginia, United States
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 3 August 2014 via mobile

Ended up here due to being bumped from another hotel use to overbooking. We were placed in a suite. Wonderful room! Very clean and comfy! Wonderful staff! Very nice and helpful! Would stay here again! Centrally located to anywhere you want to go downtown.

Stayed August 2014
Helpful?
1 Thank Serena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review, 15 August 2014
Dear Serena R,
Thank you for taking the time out to provide feedback for us. We appreciate your business and are ecstatic that you had such an amazing stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 25 July 2014 via mobile

This is a great little hotel, we got a suite which was great as we are travelling with children and the second room makes a huge difference. The beds were very comfy and the bathroom was a good size. The complimentary breakfast was usual fare, but the server freshened up the hot food regularly which was nice to see. My only complaint would be that we had a room with two beds (staying for 2 nights) and they only remade one of the beds!

Stayed July 2014, travelled with family
Helpful?
1 Thank 29937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE R, Front Office Manager at Holiday Inn Express Downtown Richmond, responded to this review, 27 July 2014
Thank you for your feedback, we appreciate it when we have such positive comments about our hotel. We are very happy to hear that your stay was great and we will be handling the issues that you did have accordingly. We hope that you visit us again in the future.

Thank you for staying with us, we appreciate you.

-Front Desk Manager
Holiday Inn Express Downtown Richmond
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Yorktown, Virginia
Level Contributor
108 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

We had another great stay at this HI Express. Convenient parking and much cheaper than other hotels in Richmond. Check-in was a snap. The room was clean, well furnished - free wifi was nice. The bed was very comfortable. The complimentary breakfast was great - the selection was impressive - something for everyone. It was nice to see that the front steps were repaired and the patio area was spruced up since our last visit. The price was reasonable. We'll return again.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kielbasaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 13 July 2014 via mobile

No AC in the halls, appliances that didn't work, excessively noisy AC unit in rooms, and an unfinished bathroom (spigot turned freely, caulking not finished, sharp edges on tub fixtures, etc.). Avoid until it is really renovated.

Stayed July 2014, travelled with family
Helpful?
Thank Henry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE R, Manager at Holiday Inn Express Downtown Richmond, responded to this review, 16 July 2014
Dear Henry D,

Thank you for taking your time to express your concerns with us. We value and appreciate your feedback and will be using it to make improvements.

Although your recent stay was unsatisfactory, we hope that you will give us another chance to exceed your expectations. We strive to provide a wonderful experience for each guest that stays with us .
Sincerely,

Front Desk Manager of Operations
Taylor Williams
Holiday Inn Express-Richmond Downtown
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Downtown Richmond

Property: Holiday Inn Express Downtown Richmond
Address: 201 East Cary Street, Richmond, VA 23219
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 81 Hotels in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Downtown Richmond 3*
Number of rooms: 100
Official Description (provided by the hotel):
New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn

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