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Suburban Extended Stay Hotel - Richmond
Ranked #53 of 82 Hotels in Richmond
A TripAdvisor Member
Richmond, VA
12
Reviewed 14 June 2005

I was hoping that this Suburban Suites would be a good choice as I had booked it on Hotwire. I haven't had the best experience with Suburban Suites before as the beds have tended to be lumpy and the fit and finish of the rooms tended to be shabby. Cheap soap from India, paper thin towels and the worst wireless internet connection at this location make this a bad choice in my opinion. Next time I'll be sure to think twice before booking a Suburban suites.....

  • Stayed: June 2005, travelled on business
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sesrichmond, Manager at Suburban Extended Stay Hotel - Richmond, responded to this reviewResponded 11 November 2009

Thank you for taking the time to post a review. I apologize that you did not have a great stay with us. I know that this was quite a while ago, but I would like for you to give us another try next time you are in Richmond. We have made some changes since your last visit. Please feel free to give me a call personally when you make your reservation.

Sincerely,

Cheryl Mahanes
General Manager

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94 - 99 of 99 reviews

Reviewed 1 February 2005

At first this place looked clean. Utilitarian at best but the kitchenette was clean. I went to bed and watched the game on tv and noticed something out of the corner of my eye. It was small, red, round and had beetle like wings. I looked under the sheets to discover even more and immediately packed everything up.

In this hotel, you cannot contact the front desk after 11 pm. There is only security but that was no help. So I left at 1 in the morning to find another place to sleep.

Tried to get my money back and it took weeks to finally get it. I also called the heath department. so that particular room is hopefully better.

Yuk!

6  Thank randomviolintraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sesrichmond, manager at Suburban Extended Stay Hotel - Richmond, responded to this reviewResponded 11 November 2009

Thank you for taking the time to write a review. I apologize for the experience that you had with us. I assure you this is not a normal practice for us. If something like this happens we take care of the problem immediately, and we do have someone available on property 24 hours. I would like for you to give us another try, we have had quite a few changes since your stay. Please feel free to call me when making your reservations. Hope to see you soon.

Sincerely,

Cheryl Mahanes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017 via mobile
Google Translation

Stayed: August 2017
Thank cyrinerayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014
Google Translation

  • Stayed: February 2014, travelled solo
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Thank Crooswijker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013
Google Translation

Room Tip: Las de palntas superiores son las mejores! Planta baja ni se te ocurra mucho movimiento
See more room tips
  • Stayed: August 2013, travelled with family
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Thank Imelda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2013
Google Translation

  • Stayed: March 2013, travelled on business
    • Value
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Thank poppo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suburban Extended Stay Hotel - Richmond

Address: 7831 Shrader Rd, Richmond, VA 23294-4210
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #53 of 82 Hotels in Richmond
Price Range: £47 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel - Richmond 2*
Number of rooms: 143
Official Description (provided by the hotel):
Hotel is conveniently located to Interstates 64 & 95 in the West End of Richmond, near the intersection of Broad St and Parham Rds. Interior Corridors, Vending Machines on every floor and a Ice Machine. ***Affordable Monthly Rates*** ... more   less 
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Also Known As:
Suburban Extended Stay Richmond

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