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Jullianna37
Washington DC, District of Columbia
23
Dirty!
1.0 of 5 bubblesReviewed 22 Jul 2014
I usually look for cheap places to spend the night when traveling around on the weekend. In my opinion, it does not matter how much you pay, cleanness is indispensable.
This was the first motel I ever stayed in that had such a dirty bathroom. The bathtub was filthy, and so was the curtain, and there were flies around the bedroom.
The refrigerator was broken and the chair had mold on it.

I am very unhappy with this place.
Date of stay: July 2014Trip type: Travelled as a couple
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
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22 - 27 of 39 reviews
Reviewed 29 June 2014

Room 202 on an upstairs corner was clean, no bugs, reasonably furnished, microwave and refrigerator, working lighting fixtures, toiletries, secure, quiet, except for the air-conditioner, parking on premises, great value for the rate.

Date of stay: June 2014
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Martha D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abvirichmond01, Manager at Motel 6 Richmond VA - Midlothian Turnpike, responded to this reviewResponded 24 March 2015

Dear Martha D,

I appreciate your feedback regarding your visit in 2014. Sorry for not getting back to you sooner. I am pleased to hear that you enjoyed our clean rooms and amenities at affordable prices. We hope to see you again sometime in the near future.


Regards,
Nick-Manager
Americas Best Value Inn-Richmond VA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

I had to spend one night in Richmond and go to the VA medical center early next morning.This hotel was closest and I thought I could possibly spend one night in a budget hotel.When I walked in ,I found the clerk sitting behind a bullet proof glass.The neighborhood appears run down and rough.The rooms are dirty.The first hotel to not have soap in the bathroom.I was afraid I will get bitten by bed bugs(I probably did).The door had a broken latch.I went to the MacDonald from across the street early next morning and was followed by an African American man who's intentions didn't appear genuine.I was close to calling 911.Don't get carried away by what is advertised..free Wi-Fi ,refrigerator and microwave.This hotel should be shut down in my opinion.Stay away from this place and stay alive.

Date of stay: May 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NeelaR_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abvirichmond01, Manager at Motel 6 Richmond VA - Midlothian Turnpike, responded to this reviewResponded 24 March 2015

Dear Neela R,

I am concerned about the issues you had mentioned in your review from 2014. My apologies for not responding sooner. Although we have no control over the surrounding area, there have been several new restaurants and attractions added in the past several months. I am sorry that we did not have any soap in your room. I will be sure to train our housekeepers on this matter.



Regards,
Nick-Manager
Americas Best Value Inn-Richmond VA

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Reviewed 18 February 2014

I booked this room by mistake and since I paid in advance I had no choice but to stay...
As soon as you pull up it looks like nowhere I want to be. Front desk guy was nice enough. He immediately asks if I need to hang clothes because if I do I can't there is nowhere in the room to do that. I get in my room and the smell is horrible, maybe mold unsure. I try to turn on my tv and the remote does not work. I called front desk and instead of him coming to me he asks me to bring the remote to the front desk myself. Mind you this is 10 pm in a horrible side of town, not to mention it's freezing outside. I ofcourse walked it over he said it had to be trashed. Pulls out another old remote and gives it to me. This one did work so I was ok. Tine for a shower....the water turns hot and cold sporadically. Also if you come on a weekend bring ear plugs. There is a club around there loud music all night long. Again I booked this hotel by accident at a very cheap price. Confirms sadly you get what you pay for. I would not recommend this place to anyone. This is definitely not a family friendly place. Choose wisely, I know going forward I will pau closer attention to my reservations.

Date of stay: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank busybeeme83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abvirichmond01, Manager at Motel 6 Richmond VA - Midlothian Turnpike, responded to this reviewResponded 12 March 2014

Dear busybeeme83,

On behalf of the staff and management of Americas Best Value Inn, I would like to personally thank you for sharing a review with us. I am sorry to hear about the issues such as not having a clothes rack or TV remote in your room. Rest assured, all complaints are investigated and the appropriate action will be taken. Unfortunately, we have no control over the surrounding businesses such as the night club. We do not own or operate it. I am sorry that we could not meet your expectations.


Regards,
Nick-Manager
Americas Best Value Inn-Richmond, VA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2013 via mobile

The stay was okay for one night. There were a few things that I spotted that could have been fixed. When I walked in the room I automatically noticed that the table was broken (top completely detached from the bottom), there were missing pillows, and the one of the lamps that hung above the bed had a big hole in it. It's was a pretty run down room, but to say the least it was clean. Honestly, I have stayed in a better room before for around the same price.

Date of stay: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank msbradby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abvirichmond01, Manager at Motel 6 Richmond VA - Midlothian Turnpike, responded to this reviewResponded 27 March 2013

Thank you for taking the time to share a review with us. I am concerned about the issues you encountered during your recent stay. If possible, could you please provide us with more details regarding your stay such as the room number etc? All claims will be further investigated and the appropriate action taken. We have recently added new dressers, night stands, headboards, chairs to several of our rooms. Please contact me directly to discuss the issue further.


Regards,
Bhavnita-GM
Americas Best Value Inn-Richmond, VA

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Reviewed 18 September 2012

We arrived after a long drive and needed a place that accepted pets. The first room we got had a tv that did not work. The second room was on the first floor (much better than the second) - the tv worked but the remote did not. Beds were very hard. Don't expect a white robe hanging in the closet. This is not the best neighborhood. It was OK for one night, but I would not stay here again.

Date of stay: September 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Louisvillenick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
abvirichmond01, Manager at Motel 6 Richmond VA - Midlothian Turnpike, responded to this reviewResponded 27 March 2013

Thank you for taking the time to share a review with us. I am concerned about the issues you encountered during your recent stay. If possible, could you please provide us with more details regarding your stay such as the room number etc? All claims will be further investigated and the appropriate action taken. Please contact me directly to discuss the issue further.


Regards,
Bhavnita-GM
Americas Best Value Inn-Richmond, VA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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