Stayed here as part of a pretty large bus group for the Richmond race. That said it should be noted that I can't speak for the "value" of the hotel, as the room was booked by and paid for by the bus company.
As the race got over late, we arrived around 2am, and the night staff had everything ready for us, however only the bus driver seemed to matter for them to greet as we walked into the hotel as myself and other members of the group walked by the front desk without a single welcoming message from the staff. Sure, the bus driver represents the company that paid for these rooms, but I suggest hotel management tells their staff that each passenger on a bus group represents an opportunity to impress or future business. We all have real life jobs and could just represent a company/account you would like to have. Or we just simply be someone who's not afraid to post TripAdvisor reviews.
After waiting for the awful elevators for a long time, several of us decided to simply use the stairs to get to our rooms. When I read the other reviews here before the trip to get an idea on what to expect, I thought "how bad can the elevators really be?" They are really that bad. Wow.
The room itself is older but pretty good. The size was pretty nice, but there were hairs in the shower stall. Nothing big, but after training the front desk to welcome bus passengers, perhaps tell the housekeepers to look to their right and up near the top of the shower stall. On the positive side, I would have been impressed by the number of electrical outlets in the room. Some hotels just don't get it, but this hotel would be good in that regard for a business traveler who was bringing a lot of equipment with them.
The breakfast was pretty good though pretty standard.
I could stay here again, but if in the area again, I will probably pursue other options.
- Official Description (provided by the hotel):
- The 100 percent smoke free Richmond Magnuson Grand Hotel is 8 miles northwest of downtown Richmond, and less than 4 miles from the University of Richmond, Henrico Doctors' Hospital, Phillip Morris- Altria, INC, Lewis Ginter Botanical Gardens, and the Belmont Golf Course. Guests of the Richmond Magnuson Grand Hotel can enjoy an indoor pool, jacuzzi, on-site fitness room, and a complimentary continental breakfast. All guest rooms include free wireless internet, coffeemaker, hair dryer, free local calls, alarm clock/radio, iron and board. ... more less
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- Also Known As:
- Crowne Plaza Richmond
- Richmond Crowne Plaza