I went to Buffalo Wild Wings with a few colleagues for lunch. When we were seated and ordered our drinks, it took about 15 minutes for us to get our drinks, which were comprised of just a few waters and teas. Nothing complex at all. The restaurant was only about a third full at the time. When our food arrived, despite the fact that several of us had gotten spicier foods, the waitress did not show up for the majority of the actual meal. This made getting refills a chore. At the end of the meal, there was a mandatory 20% gratuity with the option for extra, instead of the more traditional tip. The service we endured was worth maybe a 10% tip, not anything like 20%. Though the food was good, the speed and attentiveness of service left much to be desired.
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