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“Bad Waitstaff, Good Food”
Review of Buffalo Wild Wings

Buffalo Wild Wings
Ranked #1,021 of 1,644 Restaurants in Richmond
Restaurant details
Reviewed 3 July 2014

I went to Buffalo Wild Wings with a few colleagues for lunch. When we were seated and ordered our drinks, it took about 15 minutes for us to get our drinks, which were comprised of just a few waters and teas. Nothing complex at all. The restaurant was only about a third full at the time. When our food arrived, despite the fact that several of us had gotten spicier foods, the waitress did not show up for the majority of the actual meal. This made getting refills a chore. At the end of the meal, there was a mandatory 20% gratuity with the option for extra, instead of the more traditional tip. The service we endured was worth maybe a 10% tip, not anything like 20%. Though the food was good, the speed and attentiveness of service left much to be desired.

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Thank Evan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 24 of 24 reviews

Reviewed 14 November 2013

This is a great place to watch sports as there are televisions everywhere. They have an extensive beer menu although our server had very little knowledge of it. We ordered the nachos which were crispy, fresh and delicious. We also ordered the wings which were equally as good. The only downside was our server who was unfamiliar with the draft beer selections and the menu. There were lots of servers standing around doing nothing which I could not understand.

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Thank NCSmokey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

We stopped for lunch. They had a simple but satisfying lunch menu. Most selections came with fries, but it was not a problem to sub a salad and it was a good salad, more than simply a few slices of lettuce. There were a dozen TV's for the news or sports lover and for the beer lover a huge selection. Lunch is relaxing and laid back. The staff friendly. Enjoyable.

Thank GaryG668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

Unlike other BWW locations, this one is located downtown in a building that doesn't absorb noise at all. Of the two games you can play here, one is a basketball game where children, and some misguided parents, continuously try to throw basketballs into a net. It's extremely loud, to the point you stop attempting to talk to the person your with. It never ends, and no one seems to care.
The second game is a punching bag game. This too is loud and very annoying. Why anyone would pick the two loudest games available and place them next to where you are eating leaves me baffled. For these reasons alone, it's not worth going back, regardless of how the food is.

Onto the wings..... They've changed the menu. Less wings, higher prices. Almost a buck a wing, which is way out of line for this area, not to mention how small their wings are.

We went here for few wings and drinks with friends, but with the noise, it was just miserable.

This is a skip on my list.....

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    • Atmosphere
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    • Food
Thank LilFins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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