I had to come up to Richmond for a Lasik Procedure and since I had a follow-up appointment the next day I thought it would be easiest just to spend the night. This ended up being perfect.
The Customer Service is fantastic. I called to see if we could do early check in and not only was this not a problem but when the representative heard I was coming up for a medical procedure she gave me an extra discount. It was one of the best prices I've ever had for a room. Check in went smoothly at noon. Since our room was the one of three without full blackout curtains, maintenance came to the room and clipped the curtains shut for us since I needed complete darkness. The manager even made a follow-up call to the room to make sure everything was taken care of satisfactorly. The room was also large, clean and comfortable. Breakfast was complimentary. I would have loved a bit more variety, maybe some fruits, more juices and bacon, but it was still decent.
The hotel is in a central location with lots of restraunts and some light shopping nearby. There is a Grill attached to the hotel that had a band playing that night. It seemed like a partier crowd; something we aren't interested in. The building is lovely. I enjoy the brick facade and castle like appearence. I would certainly stay here again.More
- Free Wifi
- Free Parking