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“fun and relax”
Review of Chalet du Lys

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Chalet du Lys
Certificate of Excellence
Zurich, Switzerland
1 review
“fun and relax”
Reviewed 23 March 2014

Perfect location for skiing. Two minutes walking from the lifts. Beautiful sky area.
Wonderful atmosphere in the hotel, good service, excellent food, nice and cosy SPA.
The rooms are nice. This was our second visit to the hotel. We both liked the rooms and the chalet. The chalet is perfect for families with bigger children. I would suggest to families with kids under 4 to book a room because its easier to manage without stairs as the chalet have two floors.

  • Stayed February 2014, travelled with family
    • Value
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    • Rooms
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Helpful?
Thank elisabetta n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
1 review
Reviewed 23 March 2014

From the first glass of sparking wine to the final breakfast, we thoroughly enjoyed our time at the Chalet du Lys. Our room was comfortable and clean, the views spectacular, the meals well-prepared and the bar and common areas welcoming. We found the staff helpful and friendly, and they seem to truly enjoy working here. I recommend splurging at least once in a dinner at the in-house fine-dining restaurant as well.
The ski area offers a great deal of varied terrain, with well groomed pistes and fun (or challenging) off-piste areas as well. All in all, a great holiday

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
Thank Tomtaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2014

I got back from Chalet du Lys in late Jan '14 after staying 10 days.

Rooms were spacious, quiet, comfortable and bed + shower was brill!. However, the lighting in the room was quite dim and I had to be right under my lamp to read my book at night. Without wishing to sound like the complaining Brit, the TV also had no cable/English channels which I was a little surprised about as at least 40-50% of the guests seemed to be British or American. Thus unless you speak fluent Italian or French then the TV will stay firmly switched off.

Staff are very welcoming and helpful (the manager even found me a kettle and cup for my room which doesn't come as standard in Italy). The waiter 'Davis' deserves a special mention as he was very friendly and invariably bright and enthusiastic. Nothing was too much trouble and he brought an air of Italian passion and professionalism to the restaurant and breakfast table each day.

The spa facilities were lovely though the jacuzzi needed to be significantly warmer. After a long day on the slopes in the cold air, guests want a stark contrast in temperature and luxury when they jump into the jacuzzi - we want to see 'steam' coming off the jacuzzi! Instead, the jacuzzi whilst visually impressive, could only be described as 'chilly' so I only spent a few minutes in there.

The location of the Chalet to the two main Staffal lifts (toward Champoluc and Alagna) is fantastic - literally a stone's throw and I was able to ski from the chalet down a little hill and across a short flat piece of ground to the lifts on most of the days I was there.

Now for my biggest frustration throughout my whole stay. Whilst some may go to the mountains to escape the internet, I wanted to have at least a mediocre connection during my stay and the hotel was advertised to me as having internet access (arguably it did but very poor indeed). On a few days, it was almost as fast as the old 'dial-up' connections used to be but I spent a great deal of time just trying to get any signal at all - even when I sat downstairs in the reception area where the signal was supposedly the strongest.

I spoke to the manager about the internet issue but was told that because we were in the mountains, it had to be recognized that the signal wouldn't be good and the internet inevitably slow. I didn't make a song and dance about it but Chalet du Lys MUST update its internet technology. To say the signal is poor just because you are high in the mountains just won't wash these days! I have stayed in the mountains many times (at higher altitudes than this) and this is the worst place for internet speed/access I've encountered in the past 8 years. I noticed several of the other guests were equally as frustrated (one had wanted to monitor his online business from the hotel but little chance of that!).

So Chalet du Lys, take note:

- Update the internet technology and ensure broadband speeds (at least a few MB/sec) in all parts of the hotel. Yes it can be done even though you are high in the mountains!
- Ensure there is some sort of cable TV package for people who only speak English otherwise
little point in having TVs in their rooms.
- Increase the power or position of the lighting in the rooms (I can only speak for my own here)
- Increase the temperature of your jacuzzi (otherwise spa is great!)

If the above 4 things had been done then I'd have considered this a strong 4* hotel but unfortunately their absence leaves it as a 3* for me at present.

I'd like to book again to come back to this hotel but until the internet issue is resolved, I will look elsewhere.

  • Stayed January 2014, travelled solo
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Helpful?
3 Thank Mark I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2014

If you want great access to the Gressoney valley this is the place to be. However... Chalet du Lys is situated in Stafal which is in fact the uppermost carpark of the valley. This is not a traditional Italian village but is the best access point to the slopes. Gressoney-la-Trinite has more to offer from a social aspect but is situated a few kilometers down the valley. The hotel should provide most of your requirements because if not, you're going to be stuck. There is only one other shop/cafe nearby in case of emergency or cabin fever. The hotel itself provides and adequate buffet breakfast and an evening meal with plenty of food options. The cuisine is authentic Italian not the kind you'll find at a Pizza Express or in a Jamie Oliver cook book. Fussy eaters may take issue with the food choices but remember there is very little alternative! The hotel spa is the ideal way to relieve any aching limbs so be sure to pack those buggie-smugglers and the pleasant bar staff can provide liquid refreshments as required. The location is ideal for the slopes and while in theory you can ski in/out at worst you will only ever be 100m from the lifts and bottom of the slopes. With good snow and glorious sunshine these valleys can become a snow lovers paradise. Not a good choice for beginners but plenty of smooth blues, curvy reds and bold blacks to keep intermediates interested. The big draw for this area is the extensive off-piste terrain. Limitless runs of awe inspiring magnitude. If you're serious about heading off piste for the week it's probably best to get a guide the first day to show you around or if your feeling particularly flaithiúilach splash out and go heliskiing... the choice is yours. Be sure make the effort to check out the adjacent valleys of Champoluc ( check out the Campo Base restaurant at the top of Mandria lift ) to the west and Alagna to the East both with their individual charm and appeal but be sure to get back before the last lift.... the round trip by road is c.70km!!

Room Tip: watch your head in room 228. wooden beams....ouch!
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
france
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2014

This was our second visit to the hotel. This time we booked a double room instead of the self catered chalets, but were equally impressed with the large inviting space. As before the spa was stunning and very relaxing after a hard day on the slopes. The staff were as courteous and helpful as we remembered. The breakfast as bountiful as needed for hungry skiers and the cappuccino was in plentiful supply.New locks on the ski room gave us the confidence to leave our kit in safety this time too. All in all another great trip in a very convenient location. The only downside was the slow internet WiFi which restrained us from uploading all our lovely photos and making our friend very jealous!

  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
1 Thank srp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 February 2014

I went to Chalet du Lys with a group of 19 people. We were all very happy and highly recommend to stay there (unbeatable in terms of value for money):

- Location is excellent, very short walk to the ski lift and very convenient ski room;
- Hotel is a large wooden chalet, the rooms are decent size, the bathrooms are clean with hot and powerful showers.
- Breakfast and dinner are really good, good quality products and a lot of food on a large buffet as well as dishes served at the table. Before dinner, the hotel serves to all the hotel guests a glass of proseco with nibbles (made the whole atmosphere very friendly and warm).
- There is a large living area with hugh sofas and a piano to hang out, and the SPA is clean and very nice.
- The hotel staff was lovely, very helpful, super flexible (we had to change some of the rooms fron single to double, triple to double...). They also arange for "out of hour" dinner for late arrivals and left us some rooms on the last day so that we could shower before our transfer back to the airport. Overall, they really did everything they could to help us and treated us as if we were the most special guests ever,

Overall we have been very happy, this trip is organised every year in different locations and everybody agreed that it was the best trip so far!

  • Stayed January 2014, travelled with friends
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Helpful?
2 Thank PDC75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 December 2013

the location of this charmy little hotel is just perfect!
in a little walk perfectly doable wearing ski boots and all you are at the cable car to go to champoluc or to the one to go to Alagna. nothing better could be given if the porpuse of the trip was to ski.
the hotel restaurant and the spa could be much implemented even if they are not bad themselves, just a bit inconstant in the quality or service.
the pub belonging to the hotel is just great. the place is perfect for families and the staff is wonderful.

Room Tip: first floor by far
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  • Stayed December 2013, travelled with family
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Helpful?
Thank luca c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chalet du Lys

Property: Chalet du Lys
Address: Loc Staffal 14, 11020 Gressoney-la-Trinite, Italy
Region: Italy > Valle d'Aosta > Gressoney-la-Trinite
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gressoney-la-Trinite
#3 Luxury Hotel in Gressoney-la-Trinite
#4 Family Hotel in Gressoney-la-Trinite
Price Range (Based on Average Rates): £
Hotel Class:4 star — Chalet du Lys 4*
Number of rooms: 34
Official Description (provided by the hotel):
only a 150 m away from the lifts with ski in/ski out strategical location. a wonderful relaxing spa open daily with a professional masseuse and equally great beers at the pub’s after-ski. these are few of the things the hotel offers, other services include the free aperitif included in the half-board treatment a serviced ski deposit, baby area, restaurant a la carte and bistrot. enjoy! ... more   less 
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Chalet Du Lys Hotel

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