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“Excellent holiday at the Dolmen Resort hotel”

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Dolmen Resort Hotel
Ranked #2 of 14 Hotels in St. Paul's Bay
Devizes
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent holiday at the Dolmen Resort hotel”
Reviewed 7 March 2014 via mobile


Sometimes I wonder what palaces people live in that they find so much to criticise about the Dolmen Resort. We stayed for two weeks from 20th February and had a great time. We each had a huge room on the fifth floor and a sea view which was a constant delight day and night, whatever the weather. Generally it was fine and warm. The rooms were well appointed, clean and comfortable including TV, hair dryer, lashings of hot water etc. if you want to make drinks buy or take a mug upstairs and we used a small electrical element that heats a cup of water.

Breakfast is the best meal with a large choice of bread, cereals, fresh and tinned fruit, scrambled or fried eggs, potatoes, beans, sausages (more like frankfurters than English sausages) and bacon most days. Choices of coffee, tea and juice from a machine, not bad, cold meats and cheese, and croissants etc.

We had dinner included in our package and the difficulty in catering for huge numbers is that not all foods react well to buffet preparation. But there is a choice of salads, two soup options and always some decent fish or meat choice, plus free wine and a variety of soft drinks. I particularly liked the freshly carved pork, sliced roast beef and poultry, preferably in a sauce so it didn't dry out. Desserts are mainly a selection of cream cakes that I was not keen on, but the plainer iced cakes were lovely and light and most days there was a choice of fruit, fresh and tinned and ice cream. You serve yourself and take as little or as much as you like and the staff are charming; nobody hurries you if you want to sit and talk after the serving times.

I went to a little hairdresser shop nearby and had a more than adequate wash and set for only €10. Using the buses is easy and we hopped on and off using a €1.50 day pass to Valetta, Mdina, Seliema and the Gozo ferry. But you are advised to get on at the termini if possible as they get very crowded.

My only adverse comment is that people expect wifi to be included nowadays and although I made a €10 ticket last about a week I was always conscious of the money running out. However for the price of a coffee you have excellent fast free wifi at McDonalds just along the promenade (or in most towns), also at the Aquarium restaurants, so one can keep in touch.

In short, we had a lovely break from the English weather in a friendly island and in a comfortable hotel. The staff were all charming and helpful and I would come here again like a shot.

Stayed February 2014, travelled with friends
Helpful?
5 Thank LisaP_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 10 March 2014
Dear LisaP_7,

On behalf of the Dolmen team, I would like to primarily thank you for making the time to kindly post a great review on Trip Advisor.

Rest assured that as a team we certainly engage in doing our utmost to make each and every guests' stay comfortable and pleasant, irrespective of their purpose of travelling.

So we are very pleased to note that you were satisfied with the level of service and the location of the hotel.

Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Brighouse
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 March 2014

I read several reviews of different hotels before I finally plumped for the Dolmen. The last time I visited Malta this hotel was just being built and other hotels were very good.

Several years on, the 'other hotels' are now shabby, at least externally, but the Dolmen is as good as you're going to get in Malta. The reception area was good and the staff friendly and helpful. The bedroom was enormous! It's the largest bedroom we have been allocated in any European hotel. Lovely sea view, large balcony, two double beds, clean and functional bathroom, lots of storage space. We did not encounter any noise from the anywhere else.

The dining room was OK; the only problem was the Germans, French and Spanish who do not share our views on queuing therefore there was some barging and 'pushing in' from many of the guests. This, however, is not the hotel's fault. We were very disappointed to see some guests arriving for dinner dressed in shorts and t-shirts when it states quite clearly that long trousers should be worn. Fortunately this was dealt with and it didn't happen a second time.

The only other area where an improvement ought to be made is in the bar. One bar is not enough. It would be better if guests who wish to watch Champions League football were given a separate bar where the sound could also be on the giant television then those who wish to enjoy the live entertainment could do so without the intermittent cheering from the football fans. We wanted to enjoy both the football and the entertainment but not at the same time!!!

My husband would have welcomed air conditioning in the gym.

Room Tip: Make sure you request a high floor with a sea view
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rosemary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 10 March 2014
Dear Rosemary C,

Greetings from the Dolmen Resort and the Maltese Islands!

Thank you for making the time and posting a review following your stay at our resort, it is with great pleasure to read that you found our rooms delightful.

As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues.

Looking forward to having you back at the resort and the Islands.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 March 2014

Small town but very relaxing break , went with my best friend here and we both just enjoyed the sheer relaxation and the luxury of doing absolutely nothing for 5 days. The breakfast had a good selection and we could always get a sun bed by the poolside.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tanya D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 10 March 2014
Dear Tanya D,

On behalf of the Dolmen team, I would like to primarily thank you for making the time to kindly post a great review on Trip Advisor.

Rest assured that as a team we certainly engage in doing our utmost to make each and every guests' stay comfortable and pleasant, irrespective of their purpose of travelling.

So we are very pleased to note that you were satisfied with the level of service and the location of the hotel.

Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, United Kingdom
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 February 2014

The self catering apartments in the Dolmen Hotel have been refurbished since our last visit two years ago.They are quite large and comfortable with a good balcony looking over the sea.The housekeeping is every day and you were supplied with lovely fresh towels daily. The only thing I would change is the very small cooker which is located rather awkwardly in a corner.We like to cook and I thought they might have changed this arrangement during the refurbishing.However It is a very pleasant apartment for a holiday.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penzance, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 February 2014

We went for a 5 night all inclusive break. As the season hadn't started a lot of the hotel was not being used (some of the outdoor pools were closed and the cafe closed for refurbishment) but this didn't detract from the quality of the break. All staff were very polite and more than willing to help in any way. Besides a small problem at check in (put down as full board when it should have been all inclusive) which was dealt with quite easily and without fuss.
The room was fine. The meals were of an excellent quality and the service first class. All staff in the restaurant and Temple Bar were very accommodating, The cleaner really did ensure our room was spotless.
All in all a great experience which we will look to repeat in the future.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MartinW338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 10 March 2014
Dear MartinW338,

Thank you so much for the favorable comments that you have kindly placed following your most recent experience at the Dolmen Resort.

We certainly do our utmost to provide good service and quality facilities so your satisfaction is ours too.

We hope to welcome you to Malta once again and thank you once again for your high recommendations.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 21 February 2014

Mrs. Tigerseye and I did a timeshare trade for a week at the Dolmen in early December 2013. The one bedroom unit we had traded into unfortunately was located at the far end of the resort, down long corridors. The unit was dark inside with a less than useful central AC, really warm despite 60 degrees outside; at a ground floor level, we opened the large sliding glass doors to get ventilation, but there was no screen and the room was quickly filled with small flies. After talking to the front desk personnel, we were kindly offered another unit, but had to wait two days before it was vacated, so they gave us a room fan until it was ready. The new unit was on the 5th floor and was really nice and sunny--balcony offered a wrap-around view of the local beachfront and the Mediterranean. The bed and bedroom was very comfortable, plenty of hot water. The kitchen was part of an open dining room and living room arrangement. That unit was relatively quiet at the end of a hallway, and it didn't appear that we had neighbors on either side.The cable TV in the unit had a small selection of European channels in French, Italian, Maltese, and English, though not enough to spend a long time watching--glad we had books and other entertainment for downtime. It did take some work to get extra towels, pillows, and even facial tissues as the front desk didn't always carry through on our requests, so we had to wander about the resort to find housekeeping staff who would be willing to part with the goods. Location of the Dolmen was quite good, easy walking distance to restaurants in Qawra, around the corner from the local bus depot (we used the public buses to go everywhere on the island), and also local grocery stores. Fortunately, as this was the low season, the resort wasn't totally mobbed with bus loads of tours. We did not use the restaurant as we had our own cooking facilities in the timeshare. All in all, despite the hiccup, we enjoyed the stay.

Room Tip: Like others have said, trade up or get a unit on a higher floor if you can. The front desk folks wer...
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  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank tigerseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 February 2014 via mobile

Clean comfortable rooms. Food very good too. Stayed for two nights and was very impressed. Would stay here again. Booked in for my husbands birthday and he went to see the Boxing that the Dolmen was hosting. And enjoyed it immensely would love to go again if other venues were available.

Stayed February 2014, travelled as a couple
Helpful?
3 Thank Magpielass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 27 February 2014
Dear Magpielass,

We read your review and are very happy to know you enjoyed your time at the Dolmen Resort and we hope to see you again very soon for your next stay in Malta!

With our warm regards
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dolmen Resort Hotel

Property: Dolmen Resort Hotel
Address: Qawra Front, St. Paul's Bay, Island of Malta SPB 2402, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in St. Paul's Bay
#2 Spa Hotel in St. Paul's Bay
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dolmen Resort Hotel 4*
Number of rooms: 413
Official Description (provided by the hotel):
Beautiful located at the waters edge, the 4 star hotel boasts 375 guest rooms and 38 highly finished superior rooms and suites with panoramic views of the Mediterranean Sea and St. Paul's Islands. All bedrooms and suites are fully air-conditioned, centrally, heated and have their own private bathroom, safe deposit box, satellite TV, direct dial telephone, radio, mini-bar and hair dryers. The majority of the rooms have a balcony or terrace.The hotel's general facilities include a Conferece Centre, Casino, an A La Carte Restaurant, Buffet Restaurant, Piano Lobby Bar, Cafeteria, Swim-Up Bar, Night Club and Caribbean Style Beach Club offering a variety of water-sports, a Diving Centre, Bars and Restaurant. Four outdoor swimming pools are located within the hotel together with one dedicated for children. The newly designed Spa incorporates state of the art Therapy rooms with the latest equipment as well as a Fitness Room, Indoor Pool with hydro massage and sauna. Animation Activities are provided on a daily basis together with a kids club during the summer months. A regular entertainment is held during the evenings. ... more   less 
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Also Known As:
Dolmen Hotel St. Paul`s Bay
Dolmen Hotel St Pauls Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Malta

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