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“Very good place”

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Dolmen Resort Hotel
Ranked #2 of 15 Hotels in St. Paul's Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good place”
4 of 5 bubbles Reviewed 26 August 2014

Thé hôtel has à very good place behind the sea .But the restaurant is no good and expensive for the meals. The restaurant behind the sea is very good and not too expensive. The cleaning in our room isn ´t good. But it ´s à good hôtel.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 5 September 2014
Dear Sylvie J,

Firstly allow us to thank you for your candid feedback which is very much appreciated and has certainly warranted our sincere attention in order to fully address the issues you feel necessary to highlight.

Guests' comments are always taken into deep consideration to constantly help us improve our services. Rest assured that all your comments have been well noted.

We sincerely hope that we will be given the opportunity to welcome you back.

Always at your service,

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

This is one of the hotels I have been too where I will def recommend!
Great service and caring staff!

The one negative part is the pool area, there are like 4 pools in this hotel (which is great), but not one of them had the "quite area" where only adults are allowed. Children are cute but if you want to relax one might find them a bit annoying..

But on the whole we enjoyed our stay.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Tanya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 5 September 2014
Dear Tanya F,

Thank you for taking the time to review your stay with us and for your constructive comments.

Kindly accept our sincere apologies for the areas where we have fallen short of your expectations. This is certainly not a situation we are happy with, since we strive to maintain the highest possible levels of standards and facilities in order to meet the expectations and desires of our guests.

Indeed your comments have been taken very seriously and have been shared with the Management Team, in order to help us improve further the service that we have to offer.

Thank you once again for your feedback. Your constructive comments will only assist us in continually improving on the services we have to offer to our clients.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 22 August 2014 via mobile

Just back from 10 days at this hotel. We were on honeymoon and had a fab 5 th floor sea view room and got a complimentary bottle of champagne when we arrived. Cleaning staff are really good. Room was cleaned every day and cleaners are very friendly. Always said hello in the hallway. We were all inclusive and couldn't fault it. Loads food and drink. Cocktails and all spirits were included so had loads of selection. The reason I'm not giving 5 stars is because of the wi fi. U only get half an hr free and then pay after that. 10 euro for 10 hrs. U really do fly through it. So beware. Should be free. But I would recommend this hotel. And it's perfect for couples and families.

Stayed August 2014
Helpful?
6 Thank Edoll86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 5 September 2014
Dear Edoll86,

Firstly, allow me on behalf of the Dolmen team to show our sincere appreciation for making time to share with fellow travelers your most recent experience at the Dolmen Resort.

Rest assured that we have also taken note of your suggestions as these help us to improve further our services and facilities.

May we take this opportunity to thank you for choosing to stay at the Dolmen Resort and we do look forward to welcoming you back again in the future, and in the eventuality I am inviting you to contact us directly.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 August 2014 via mobile

Myself and my girlfriend had a short all inclusive break at the Dolmen and were very impressed. The staff are very friendly and make such an effort to keep things fresh by putting on events. I would highly recommend this hotel as I've come back relaxed and refreshed!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 5 September 2014
Dear James B,

We read your review and are very happy to know you find out that you enjoyed your time at the Dolmen Resort and we do hope to see your return again very soon.

With our warm regards
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 August 2014 via mobile

We have just returned from a 9 night stay at the Dolmen. I read a lot of reviews before we went so was well prepared! We found the hotel had all the plus points of previous reviewers (clean, helpful staff, lovely pools, amazing views, great location, abundant breakfast...) and none of the complaints. There was always a free table at breakfast, lounger by the beach, and member of staff willing to help. I would totally recommend this hotel, and the Lechaim restaurant in it, which had delicious food, large portions and friendly staff.

Stayed August 2014, travelled with friends
Helpful?
1 Thank Sara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 5 September 2014
Dear Sara N,

On behalf of the Dolmen team, I would like to primarily thank you for making the time to kindly post a great review on Trip Advisor.

Rest assured that as a team we certainly engage in doing our utmost to make each and every guests' stay comfortable and pleasant, irrespective of their purpose of travelling.

So we are very pleased to note that you were satisfied with the level of service and the location of the hotel.

Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dromore, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 August 2014

Beautiful hotel and superb location looking over St Paul,s Bay we were 2adults in a one bedroom apartment Our bedroom had a large whirlpool bath and the ensuite was commodious.Partial kitchen was quite adequate wiplenty of cooking utensils.only adverse comment would be that cupboards were placed very high in kitchen area and could not be reached by anyone under 5ft 7ins .house keeping excellent all staff very courteous and helpful lots of restaurants with great menus in hotel and wide variety of restaurants close by. Child friendly definitely reccomend.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Olive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 August 2014 via mobile

We stayed at the dolmen for 4 nights. We checked in at 2pm. Found pillows without cases and the duvet thrown on my sons bed as if it still had to be done. We called and it got fixed. No 'do not disturb signs. Maid always popping in to clean round 2.30 when we are sleeping. Ac fantastic. Rooms large, spacious and immaculate.
Food: main dishes were very good. Starters were repetitive and recycled into others. Bread could be covered do that it does not dry out with ac. The bbq night was quite a surprise and we really enjoyed it. Drinks during all the meals were included so that was great. Breakfast was abundant and lovely. Lunches-not much variation. Except for sunday. ALL MEALS SHOULD BE LIKE THE SUNDAY LUNCH. Dinners were good.
Pools were fantastically clean. Not much chlorine at all and did not smell like bleach. Very safe. Comfortable loungers and delicious cocktails
Very good animation.
Another downside-we paid a lot for this holiday and were on all inclusive-why should we be charged eur 9 for the parking?
We still enjoyed it a lot and we will go back. Between good and great there is a vary thin line. With little more effort this hotel could get excellent reviews. :)



  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fiorella Farrugia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dolmenrh, Sales & Marketing Web-Coordinator at Dolmen Resort Hotel, responded to this review, 5 September 2014
Dear Fiorella Farrugia,

Firstly, allow me on behalf of the Dolmen team to show our sincere appreciation for making time to share with fellow travelers your most recent experience at the Dolmen Resort.

Rest assured that we have also taken note of your suggestions as these help us to improve further our services and facilities.

May we take this opportunity to thank you for choosing to stay at the Dolmen Resort and we do look forward to welcoming you back again in the future, and in the eventuality I am inviting you to contact us directly.

Warmest Regards,
Roberta
Sales & Marketing Web-Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dolmen Resort Hotel

Property: Dolmen Resort Hotel
Address: Qawra Front, St. Paul's Bay, Island of Malta SPB 2402, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in St. Paul's Bay
#2 Luxury Hotel in St. Paul's Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Dolmen Resort Hotel 4*
Number of rooms: 413
Official Description (provided by the hotel):
Beautiful located at the waters edge, the 4 star hotel boasts 375 guest rooms and 38 highly finished superior rooms and suites with panoramic views of the Mediterranean Sea and St. Paul's Islands. All bedrooms and suites are fully air-conditioned, centrally, heated and have their own private bathroom, safe deposit box, satellite TV, direct dial telephone, radio, mini-bar and hair dryers. The majority of the rooms have a balcony or terrace.The hotel's general facilities include a Conferece Centre, Casino, an A La Carte Restaurant, Buffet Restaurant, Piano Lobby Bar, Cafeteria, Swim-Up Bar, Night Club and Caribbean Style Beach Club offering a variety of water-sports, a Diving Centre, Bars and Restaurant. Four outdoor swimming pools are located within the hotel together with one dedicated for children. The newly designed Spa incorporates state of the art Therapy rooms with the latest equipment as well as a Fitness Room, Indoor Pool with hydro massage and sauna. Animation Activities are provided on a daily basis together with a kids club during the summer months. A regular entertainment is held during the evenings. ... more   less 
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Also Known As:
Dolmen Hotel St. Paul`s Bay
Dolmen Hotel St Pauls Bay
Dolmen Hotel Malta
Dolmen Resort Hotel Malta

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