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“Good Budget Hotel, excellent value and good location.” 4 of 5 bubbles
Review of San Pawl Hotel

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San Pawl Hotel
Ranked #11 of 15 Hotels in St. Paul's Bay
ross on wye England
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Good Budget Hotel, excellent value and good location.”
4 of 5 bubbles Reviewed 23 May 2014

Spent a week there with a party of friends. Friendly and helpfull staff. Reception recently refurbished, rooms basic but clean and comfy. Food perfectly good, well presented and good varity.Would reccomend if you are loking for good value accomodation in Malta. Reccomend,

Room Tip: Rooms. on the front can be a bit noisey -it is Malta with a high density of population, Rooms on the...
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  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank robertjrossonwye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 26 May 2014
Dear guest,

Thank you for your review I much appreciate it and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,393 reviews from our community

Traveller rating
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    258
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (393)
Date | Rating
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English first
Senglea, Malta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 May 2014

Never pretended to find a 5 star deluxe as it's not an expensive hotel but I found that even the most basic things where lacking like clean bedsheets and hot water in the bath.

ROOMS: At first it looked nice but then we discovered that we couldn't wash properly as the water pressure was very very low and hot water was just warm. The fittings where very overused and looked like they've spend a century at the bottom of an ocean. Curtains weren't fitted as they should so plenty of light entered the room. Worst of all when we discovered that the bedsheets weren't changed from the previous tenants as we found hair on the pillows and also some stains. Thank God we had our beach towels with us but sleeping there was awful. Floors were not washed properly either. Pillows where very thin as they where overused.

POOLS: Outdoor pool was OK, indoor pool looked dirty and jacuzzi wasn't working so the water went stale and was festered with mosquito larvae swimming around. Smell wasn't reassuring so to my kid's disappointment no swimming for him, and he came just for that. Games room by the outdoor pool should better be kept locked, a billiard table with damaged cues and 2 broken video-game machines plus plenty of dead cockroaches.

FOOD: On Friday it was poor quality, choice and served with a first come first served attitude, it looked more like prison food and service rather than in a hotel. On Saturday it was quite OK, maybe our complaints where fruitful. Breakfast was satisfactory always.

This hotel has many potential due to it's location and nice infrastructure but first they have to invest on basic things like proper cleanliness, bedlinen, staff and maintenance. I'm not talking on millions of euros.

Room Tip: Say a prayer and hope for a good one.
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  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Sengleaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 26 May 2014
I cannot respond to a complaint without a) knowing the name of the person or b) knowing the room number. Waht I can say is that nobody had such complaints in house , that there are no mosquitoes in the indoor pool, that our sheets are always changed etc ect. Please email me on generalmanager@sanpawlhotel.com to look into the matter as this is serious. Also if you wish please contact me on 21571369 . My name is Max
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Travellers are raving about these St. Paul's Bay hotels

London, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

Hi, didnt actually stay there this year, but thre yrs ago, but, being nosey,...I went and had a look at improvemenrs...When stayed was excellent, now even more fancy, redecorated, brans new reception, efficient, polite staff...would've let me taakung puctures, but got carried away ssunbathing....will do next time...
This area od Malta is absolutwly great if lookinf for good value holidays, happy children and content people..
Maybe, sometimes, hotels maybe a little scratched around the edges

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Crisl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 26 May 2014
Thank you for your review , I much appreciate it
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

This is our 2nd visit to this hotel, yes the rooms are basic but they are clean, tidy, beds are comfy and the maid does a good job and for the money you cant complain.The food is great, there's always something for everyone. Staff are helpful and approachable, its a 5 minute walk to bugibba square and very close to the bus stops.
The hotel has been refurbished since our 1st visit and looks fantastic!
We were visiting family so for us its perfect, its near everything and we'll be back!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Alice227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 19 May 2014
Thank you for your review , we much appreciate it as we always try our best to satisfy your needs and make your holiday an experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malta
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 13 May 2014

Good location for public transport. The rooms are very basic. You get what you pay for. There are better hotels available for a little bit extra money. Most rooms are without aircondition , it is already very hot in Malta. Make sure you ask specifically for a room with aircondition if you intend to book for Summer.

Room Tip: Ask for a room with aircondition, especially in the Summer months.
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  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank MsRPace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 19 May 2014
Thank you for your review , we do appreciate it and yes we do have AC rooms which can be booked as well. All rooms have fans as a standard as well.
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Birkirkara, Malta
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

Excellent location for travelling by Bus. A wonderful hotel with amazing staff. Food very good. The indoor pool was heated and fantastic atmosphere.The staff was very helpful. I will stay there for another break. A short walk takes to to Bugibba, with lot of shops that are not very expensive and you can stop for some coffee.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Maurice57_6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 13 May 2014
Dear Guest,

Thank you so much for your review , I am glad that you enjoyed your stay with us and look forward to seeing you again soon.

Yours sincerely,

Max
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 8 May 2014

Our poor experience of this hotel began on our arrival when we were informed that our room would not be available for 2 hours and apart from being given a place to put our cases we were given no apologies. When we finally got to our room we were very disappointed, the bedding was grubby, the furniture tatty and in the case of the wardrobe, broken. The sliding doors to the balcony didn't close properly and the glass in them was loose and in danger of falling out. The toilet didn't flush properly, the bath was rusty and the shower curtain was held up with sticky tape. One of the main reasons we booked this hotel was because it has a fitness suite, we shouldn't have bothered because with the exception of the treadmill nothing worked, we couldn't switch on the fans and the lighting wasn't working, when another gentleman complained the manager came in Tried the switches and left without explaining what was going on or sorting anything out. While we were staying at the hotel the only member of staff who was friendly and helpful was the lady on reception, everyone else behaved as if we were an inconvenience. I love coming to Malta and have made many friends here so my holiday has as always been lovely but this hotel would give the first time visitor to Malta nothing to come back for, it was awful.

  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank yumone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 13 May 2014
I am sorry about your review and only wish that you could have contacted me whilst on holiday, As I do not have any details not even a name I cannot verify your claims. What I can say is that at the gym everything works including the lights with the exception of a treadmill which is currently being repaired at the local agent. Please send me an email with all your details on generalmanager@sanpawlhotel.com

Regards

Max
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Pawl Hotel

Property: San Pawl Hotel
Address: Blacktail Street, St. Paul's Bay, Island of Malta SPB 3010, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in St. Paul's Bay
Price Range (Based on Average Rates): £
Hotel Class:3 star — San Pawl Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The San Pawl Hotel situated to the north of the Island of Malta, located in the popular resort of St. Paul's Bay which is only a five minutes walk from many attractions offering a comfortable, friendly atmosphere catering for families, couples and single travellers Bugibba centre situated approximately 500 metres away offers shops, bars and restaurants. One can walk down from the hotel to the promenade which takes you along the coast of St. Paul's Bay, Bugibba and Qawra. Buses from just down the road will take you to any destination in Malta. Limestone rock beaches surround the coast of St. Paul's Bay where one can find water sports and many perfect spots for snorkeling or possibly take a diving or boat trips around the coast, or even charter a skippered yacht all for yourself. The Hotel is also situated only a stones throw from the characteristic fishing village of St. Paul's Bay, which still retains much of its character and charm. ... more   less 
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Also Known As:
San Pawl Hotel Malta
Hotel San Pawl Malta
San Pawl St Pauls Bay

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