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“disapointed” 2 of 5 bubbles
Review of San Pawl Hotel

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San Pawl Hotel
Ranked #11 of 15 Hotels in St. Paul's Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“disapointed”
2 of 5 bubbles Reviewed 28 June 2014

Hotel has had a refurbishment and is clean and tidy
The hotel staff are very helpful and friendly
The food however is below average as ther was very little choice especially if you have small children as they didnt cater for kids meals.The choice for breakfast was sausages and fried eggs one day and the next day was scrambled eggs and bacon (tomatoes every day) no fresh fruit ,there was a choice of cereals agian limited .The evening meals concisted of soup of the day then potatoes either sliced one day then in halfs the next day ,if you dont get in early when its gone its gone .They try to get more money out of you by having a BBQ which if you want to go is 15 Euro each now most hotels i have stayed at do this for free instead of the evening meal .We declined and went to Georges on the seafront and had two decent meals with drinks which came to 20 Euros .We booked a room with a land view what we got was a room with a view of peoples apartments opposite which had no air con.we paid the extra to be moved to a superior room which had a fridge and air con ,it seems most people do the same .It is in a good location however this is no reflection on the hotel but the night life in this area in the last 4 years since we were there last has rapidly gone down hill as more and more bars have closed down,but that can be said for a lot of places just like in England.We would stay at this hotel again as it is what it is a cheap hotel.

Room Tip: always book a superior room it may cost a bit more but well worth it.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Steven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Thank you for your comments and I am sorry to hear that you where disappointed. We shall try and incorporate a kids menu however if you have children our chefs would be more then happy to prepare you any kids meal as long as its booked in advanced during bfst
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1,392 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (393)
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Leeds
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 27 June 2014

A nice clean hotel all that I can say is if you have an issue tell reception and it will be sorted 3 star yes price paid well worth it you get what you pay for some comments are not fair what I have seen on the hotel

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Aceman11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Dear Sir,

Thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kotka, Finland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

Room was clean. Outside noise didn't keep me up although I was staying on second floor and my balcony was on the street side and it was football world cup time. Reception was helpful. Breakfast was ok, nothing too spectacular.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ErnoJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Thank you for your review we appreciate your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

Me and my boyfriend just came back from a one week holiday at this hotel and we totally enjoyed the experience. check in process was fast, we were given a room in less than 10 minutes. the room was facing the street and it was really nice and clean. i think it was a refurbished one. food was also ok, with plenty of choice both for breakfast and dinner. cakes were brilliant during dinners in fact !!! the staff was lovely and polite, if you put a smile on your face and have nice manners, they will definitely treat you really nice, starting from the reception staff, managers, waiters and people at the bar. I was happy to see almost all staff people talking 3 languages very good: English, Maltese and Italian.We really loved how nice Miss Sandra was, one of the ladies at the reception. she was so helpful when we asked her how to get to Valletta. Rooms are cleaned on a daily basis, we would always ger our towels changed. swimming pool was lovely, water really warm every day and the best thing is that you can always find free umbrellas and sunbeds no matter the hour. The only thing to be improved: it would be nice if the swimming pool would be open longer than 17:30 during summer season. Gym access was free for hotel guests, which is definitely a plus. we would really recommend this hotel to everybody, do not be let down by some bad reviews. our holiday was spotless !!!

Helpful?
4 Thank redfreedom
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Dear Roxana,

Thank you so much for your review , we much appreciate your comments and look forward to having you back
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Amersham, United Kingdom
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 25 June 2014

The hotel gives value for money. The room we had was adequate but with no frills. It was good to find a fridge. The noise from the evening entertainments was unnecessarily loud and intrusive; this really should be addressed. Rooms facing the road also had very early morning noise from traffic. The pool was good but it would be nice if it stayed open later than 5.30pm. The cleaner always had a cheery word but the reception staff were too often morose and seemed to have no energy. We had room-only so cannot comment on the food. A kettle in each room would be good.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank anne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Thank you for your comments, we are looking into the noise levels from all the entertainers as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Been to Malta at least five times. Love the Island and its friendly people. Previously stayed in a friend's apartment. But last year we booked San Pawl, B&B.
We had a lovely room with a sunny balcony overlooking the pool. Entertainment every night!
Breakfast was fine, usual mixture, with a choice for everyone. No complaints.
The hotel is very central, pubs all along the street. Turn right leaving the hotel, and you are at the harbour, with a wonderful view! Turn left, after a short walk you arrive at the "Square", and beach. Lots of restaurants, something for everyone!
The hotel itself is not huge, quite basic, but clean, with friendly staff. Definitely good value!

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mariawino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Thank you for your review , we do appreciate your comments.

Max
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 24 June 2014

We went end of may for 2 weeks. The staff are great but our room was dirty beds not made and under the bed mass of hair and dust. The bathroom was no better shower curtain filthy and round the loo yuck. We complaned to rep and he had a word with manager and it was cleaned in a fashion but next day it was just given a once over beds only changed once in the two weeks we where there. The bath towels where very old and thin and some days they where not changed. The food well basic no fruit the bacon grisly not much choice. We did not pay a lot for the holiday but you expect your room to be clean and the food edible. All so round the pool where the overflow water goes it was all green yuck. Its a shame because the staff where lovely. A lot off improvent in house keeping needed

Room Tip: Rooms not overlooking the pool on the first floor are nice and quite
See more room tips
  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanpawlhotel, General Manager at San Pawl Hotel, responded to this review, 1 July 2014
Thank you for your review and I am quite surprised to what you are saying about the room . As a matter of fact nobody contacted me about your room cleaning. May you sand me your details so I may investigate the matter further. my email is generalmanager@sanpawlhotel.com
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Additional Information about San Pawl Hotel

Property: San Pawl Hotel
Address: Blacktail Street, St. Paul's Bay, Island of Malta SPB 3010, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in St. Paul's Bay
Price Range (Based on Average Rates): £
Hotel Class:3 star — San Pawl Hotel 3*
Number of rooms: 184
Official Description (provided by the hotel):
The San Pawl Hotel situated to the north of the Island of Malta, located in the popular resort of St. Paul's Bay which is only a five minutes walk from many attractions offering a comfortable, friendly atmosphere catering for families, couples and single travellers Bugibba centre situated approximately 500 metres away offers shops, bars and restaurants. One can walk down from the hotel to the promenade which takes you along the coast of St. Paul's Bay, Bugibba and Qawra. Buses from just down the road will take you to any destination in Malta. Limestone rock beaches surround the coast of St. Paul's Bay where one can find water sports and many perfect spots for snorkeling or possibly take a diving or boat trips around the coast, or even charter a skippered yacht all for yourself. The Hotel is also situated only a stones throw from the characteristic fishing village of St. Paul's Bay, which still retains much of its character and charm. ... more   less 
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Also Known As:
San Pawl Hotel Malta
Hotel San Pawl Malta
San Pawl St Pauls Bay

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