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“Good base for Malta trip”
Review of Hotel Santana

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Hotel Santana
Ranked #4 of 14 Hotels in St. Paul's Bay
UK
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Good base for Malta trip”
Reviewed 8 July 2012

The area the Hotel Santana is situated in was not really of interest to us with its 'Brits abroad' type pubs and bars, but it was a good deal and within easy reach of other locations so we went for this one.

The hotel was perfectly fine - check in was smooth, and the room was more than adequate for the 3 of us. The view from the balcony wasn't amazing but we didn't really expect it to be.

The pool area was fantastic, with fantastic views from the roof area across Malta. Staff seemed very friendly and eager to help, especially downstairs in the La Mentha (I think that was the name) restaurant.

The indoor pool isn't heated during the summer, so on colder windy days this was a bit disappointing. It would have been nice if at least the jacuzzi was warm.

Breakfast was great - couldn't really fault it.

There were no chavs or troublemakers at this hotel, so I'd recommend it to anyone looking for a chilled holiday, even if you're not planning on just staying in the area like us. The entertainment is what you'd expect for the vast majority of older guests - piano singing etc - not for us but it didn't bother us either...

  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
4 Thank sythe20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Paisley
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 July 2012 via mobile

Surprised to read the reviews about staff being friendly ! Would've been good 2 see a smile now & again, from both restaurant & reception staff. We stayed here last year & noticed a big difference.
Manners from certain reception staff certainly gone downhill. However we still enjoyed another Summer holiday in Malta but maybe next year we won't return to the Santana.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank weepostie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwen, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 July 2012

this was our 4th visit to the Santana Hotel. We have some great memories of this hotel. As repeat visitors we had a large fresh fruit bowl and a lovely bottle of red wine waiting for us when we arrived. We were a little too early for check in but we had a drink, a wander and then given our room in no time at all. Rooms are a little dated but very clean and tidy and had everything we required inc a front view balcony, Safe, ceiling fan, A/C and lovely fluffy towels. This time we stayed B+B but ate in the hotel for 3 meals and ate out the other 4 nights.
The breakfast in the hotel was not the usual standard and we missed a few mornings choosing to eat out. The evening meals were good but not much choice. If you choose B+B the hotel is very central and there are some lovely local restaurants inc La Stalla just around the corner next to the San Antonio Hotel
I would recommend the hotel beauty therapy/salon have a massage...brilliant. We didn't use the hotel bar at night but found plenty of good entertainment out and about.
All the staff are very friendly especially housekeeping and do their best to ensure you have everything. I would recommend this hotel especially for its location. We hired our car from KWL rentals as always which is at the front of the Qawra Palace Hotel.

Room Tip: a room on the front of the hotel has the sun all day ... and you can watch the world go by!!!
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  • Stayed June 2012, travelled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank cge-lancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCOTLAND
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2012

Just returned home from a WONDERFUL and RELAXING time spent at The Santatna Hotel, Oawra. The Staff went over and above their 'duties' to make sure our stay was enjoyable. We were made to feel very welcome and that nothing was a 'bother' to them. The room was extremely clean, clean bedding and towels every day! We chose the B&B option and the selection of food ensured that there was something for everyone to enjoy. Our friends were married in Qwara and the Santana Hotel ensured that they delivered and accommodate any requests made. We would HIGHLY recommed this hotel for couples looking for a very RELAXING HOLIDAY. Thanks again.

Room Tip: We did have a room over looking what others describe as a 'dumping ground', we complained an...
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  • Stayed May 2012, travelled as a couple
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Helpful?
5 Thank K M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 July 2012

May not be a 4 star hotel but the price isn't either.The rooms are well equiped although a bit dated. The food is very good and the staff are very friendly and can't do enough for you.
The indoor pool and jacuzzi are very good too. I have stayed at this hotel 3 times now and am going for Christmas this year. You get what you pay for so all the people who want 4 star then expect to pay for it.

Room Tip: Rooms at the front get the afternoon sun
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  • Stayed October 2011, travelled with friends
    • Value
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Helpful?
4 Thank Alma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon England
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 June 2012

Dreadfull food except for breakfast which was ok. We had half board so the evening meal was not good, not much choice. Thr room we had, looked out over a dumping ground, and the bathroom needed a refurb. The phone did not work for outside calls because it was locked I was told to buy a phone card and use the public phones. I could go on just beware of the pool the the steps leading up it, there is know childrens pool there one is a quater of the large pool. Emough now we will not be going there again, should not have been given 4 stars.

Room Tip: Ask for an upgrade as soon as you check in, lots of people were doing this.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these St. Paul's Bay hotels

Kent
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 June 2012

A lot of the reviews on here seem hung up on the four star rating which is a bit unfair on the hotel. It's a Malta Tourism rating not an international four star but the room rates are incredibly good value. It's unrealistic for reviewers to pay so little and then expect Park Lane luxury . Hotel is clean. Downstairs pool is generally quiet and relaxing, roof-top pool is tremendous.

We found it a really neat, well run hotel in an excellent location and it has a great choice for breakfast. Qawra has some great local restaurants close to the hotel and the whole of Malta opens up from the bus-station just yards from the front door. Area is quiet and safe, with lots of sea and activities just a short stroll away.

Would definitely stay again. Just forget the four star rating and look at your bill instead. On that basis it is a great hotel and Malta is a beautiful place - and you can be on your way to all the main places, towns and attractions within minutes of leaving the Santana's doorstep.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Jezza Kent K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Santana

Property: Hotel Santana
Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Region: Malta > Island of Malta > St. Paul's Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Santana 4*
Number of rooms: 202
Official Description (provided by the hotel):
Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more   less 
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Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay

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