We have just spent a week at the Hotel Santana on a half board basis.
On arrival we asked for a second key card and this was given to us and returned at the end of our stay.
We had a standard room at the front of the hotel. The balcony was big enough for a table and two chairs where you could sit out.
The room was a little dated but very clean and had an overhead fan and air conditioning. At first we could not get the air conditioning to work and we reported it to reception. The maintenance man came to the room within 5 minutes of our asking and said that the window in the room has to be properly shut for the aircon to work. After that it worked brilliantly.
The fridge was only coolish but was okay to keep your bottled water/milk/cola/beer in. We took our own travel kettle and some sachets of nice coffee. All the plug sockets in the room were the same as in England so no need for travel plugs.
The television was modern but only had a couple of English channels - mostly news. Not a problem as we didn't watch much tv .
Both beds had new deep mattresses and were comfortable and the bedding was clean. The chambermaid made the beds and cleaned the room every day.
The bathroom was modern with a large walk in shower - it was not a wet room. As the shower door opens outwards placing the towelling bathmat under the door mopped up any water running off the door. The water pressure was good and there was hot water any time of the day. The hairdryer worked well enough for me. The towels were changed every day.
The food was very good value for money. There was plenty to choose from for both breakfast and dinner. We always found plenty to eat and it was to a good standard. Breakfast was cereals, porridge, continental, toast and jam, full english, fruit, boiled eggs, croissants, bread etc. I used my own coffee sachets at breakfast although hot drinks and fruit juice is available.
Dinner was a different soup every night, 8-10 lovely salad selections, a pasta dish, a fish dish, vegetable selection, potato dish, chips, curry or stew, a different meat carved every night - always tender. There were always four or five different cakes for dessert and assorted ice cream. The drinks in the hotel were reasonably priced. Throughout our stay all of the staff in the dining room and the chefs were pleasant, friendly and attentive.
The pool on the roof was clean. There are two areas on different levels both of which have a covered section. Very useful when it is so hot The pool bar serves drinks and snacks. The sunbeds next to the pool are the most comfortable and we did not have any trouble getting a sunbed here.
The hop-on hop-off bus stops right outside the hotel. A young lad sells the tickets outside and is very helpful. The Grand Harbour tour was excellent and well recommended. Be wary of very cheap bus tours as it is a timeshare tout trick which means the hard sell for hours at some hotel trying to sell you something for a lot of money.
All the staff at the Hotel Santana were pleasant and friendly throughout our stay. Any small problems were dealt with quickly and efficiently.
We would definitely stay at this hotel again.
- Official Description (provided by the hotel):
- Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more less
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- Also Known As:
- Santana Hotel Malta
- Santana Hotel St Pauls Bay
- Santana Malta
- Hotel Santana Malta
- Santana St Pauls Bay