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All reviewsrooftop barthe busindoor poolbar staffplenty of choiceresidential areagames roompacked lunchsoupentertainment every nightolder peoplesea frontbit datedall inclusive packageblue lagoonfussy eaterevery evening
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Reviewed 16 July 2014

We arrived on Holiday in Malta at our selected hotel which we had researched on Tripadvisor after booking through easyjet, On arrival our transfer went without a hitch to the hotel, after getting our keys we made our way to our rooms , which were of a good standard, In the morning we made our way to breakfast which was not a good experience after finding a table we went to the hotplate to get out food lined up was a election of continental and european food which was tasteless and over cooked, with even the yogurt being warm on a number of occasions that evening were were in the roof bar where a number of cockroaches were seen running around the floor, The younger members of the bar staff had good communication skills and made you feel welcome however the Older guy seemed miserable all the time,

We were not aware prior to booking that the Hotel catered for large school and college parties or we would not have booked as they ran around the lifts on a number of occasions after being chased by the security. On a number of occasions large private functions were run alongside the hotel experience and on one occasion the tourist were moved around to accommodate them there is on pool attendant at the roof pool to stop kids running and diving into the pool when there was someone in attendance he spent his time on his phone.

number of guests were very unhappy at being placed across the road at the hotel overspill accommodation.

On our last day were had to be out of our rooms by 10.30am or book for a cost of 30 Euros also the all inclusive stopped at 1pm , All inclusive should be until you depart the hotel which in our case was at 7 pm,

we were picked for our transfer to the airport by what can only be described as an unroadworthy wreck of a people carrier a 12 seater with 11 people squashed into it with the cases packed in the back and if he had to do an emergency stop a number of people would have been decapitated by the luggage taking their heads off all togeather a bad experience in Malta.

Room Tip: Make sure you get the room you ask for
  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank Dougie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

We stayed for our one year anniversary at the end of may/beginning of june for 2 weeks. My husband, our 11 year old son and I stayed here just over a year ago whilst planning our wedding on the island. This time we were put in a totally different building, down the road. It was above the 2 cherries pub on the 3rd floor, with no lift, 6 months pregnant and up and down for breakfast, lunch, dinner, pool, toilet etc etc etc. It was rather disappointing. Sharon in the dining room is so lovely and you notice a different when she is having a day off. The food is average but you get what you pay for. We stayed at the Dolmen last year for our wedding and apparently this is the same star basis.. It most certainly is NOT! The hotel is average, nothing seems to be done when you complain and the Pool area is very small and the beds are taken by towels from 7am until they have finished their breakfast at around 10am. The staff shrug their shoulders when you ask if beds are allowed to be reserved, I took it in to my own hands and put the towels to one side after being fed up of standing around whilst empty beds with towels were there all day. The hotel has great links to other places on the island. The bus terminal is just a short walk through the back streets but we always hire a car as it is much easier to get around. We have decided to rent a private apartment next year for the summer as we felt like we had done this anyway being totally segregated from the hotel. Good points- Cleaners work very hard and room was always freshly made. The bar area upstairs is quite nice and the food is fairly cheap (see bad points). The dining room is managed fairly well. It is malta and a 4 star is not what you would expect if you frequent more expensive countires so please do your research. Bad points- Staff seem disinterested when you need something or have a complaint. The bar upstairs is cheap BUT the food reflects the price! Frozen deep fried. Not great. You could be palmed off to an apartment when you have paid for a hotel and feel like an outsider trying to use their facilities. Overall this hotel is only OK and if you are looking for a holiday on a budget then look no further, but please be aware that is it NOT a 4 star. If you do go out of the evening, try Piccolo Padre in St julians for an evening meal. Beautiful food, views and fab staff. For lunch, the tal pjazza in bugibba square is very reasonable and the pizza is fantastic! The mermaid cruise to Comino is very friendly and quaint. The same 2 guys have been doing the trips since I was a little girl and they are great fun. Have a great trip wherever you choose.

  • Stayed: May 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank MrsMcd2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

Very clean hotel throughout. Very friendly staff. Pools is lovely. Wifi is okay but available only around reception and the lobby! Comfortable bed and good air conditioning! Good food. Shops and restaurants are not too far away to walk to. If you have time you should definitely go on the 'Malta funtrain' as you get a lovely tour around Buggiba with free wifi on board and excellent sound speakers with descriptions of the places around Buggiba.

Stayed: July 2014, travelled with family
6  Thank Keri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

We stayed here in March for a week. The Receptionist was quite arrogant and had a smart unpleasant tone eg when we were too quick to move away from Reception he passed remark if we knew the area better than him or something? More similar attitude when checking out. The rep did not confirm our pick up time so we arrived down to Reception ahead of time (better early for a flight!) which was commented on which again I didn't feel was appropriate.

The food in the hotel was very good, with coeliac disease I always had my glutenfree bread and this was no issue.

We enjoyed using the indoor pool and jacuzzi (as it rained for the week). We did an excursion to the market on the Sunday, boat trip and racing however the racing had to be cancelled as the rain bucketed down. The market was sheer rubbish, nothing but cheap rubbishy stuff being sold. The boat trip included a meal however the food was very poor quality. The rep mentioned in the bus she was going to refund the horse racing however we did not received refund and this should have been taken care of. This trip is to be avoided at all costs.

Noise isolation is not great in the hotel, we were kept awake until 2am by a group of students partying on the 1st night however once we informed Security this was quickly addressed.

The hotel itself is dated and the photos are a little deceptive, it would be more suited to retired people. We felt we were in a retirement home particularly in the bar etc. walking past each evening also, the hotel is a bit away from everything else, the main strip but easily fixed with cheap bus services but again you need to walk to get the bus.

  • Stayed: March 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank MissSunshine902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

Clean, good sized room (we stayed in a double room at the front of the hotel on the advice of other reviews here, glad we asked for it)

Lovely rooftop pool, always loungers available (some large groups of teenagers arrived on different days, not conducive to a relaxing time by the pool but this wasn't a major problem).

Pot luck as to whether there was a pleasant or surly receptionist on duty (the pleasant ones were absolutely lovely, but the surly ones came across as terribly unfriendly).

A good selection for the self-service breakfast, food regularly replenished (we were B&B, glad we weren't all inclusive as we got to experience the fabulous local restaurants).

The speed of service at the rooftop bar varied drastically depending on which barman served you.

Fantastic air conditioning - perfect for our room but friends had a larger room where the a/c wasn't great (make sure the balcony doors are fully closed at both sides, otherewise the a/c won't work - we had this problem as one door was open a crack for the first night without us realising).

The two lifts to our room and the pool were great- easy mobility inside the hotel but some steps at the entrance to the hotel.

The hotel is in a very quiet area, so apart from the nightly entertainment on the rooftop bar which ended at 11pm, there wasn't any street noise.

Overall, we really enjoyed our stay. Not quite a 4 star compared to Ireland but a very good 3 star. Would definitely recommend to all types of travellers.

Room Tip: Rooms at the front get sunshine from the morning to mid afternoon. Not a fantastic view (looking out at an empty plot of land) but you can see a bit of the sea. Our balcony was not overlooked (room 314). Rooms at the back of the hotel look out over a ground floor pool - all these balconys overlook each other and there isn't much sun. Might be good if you want balconys beside each other for rooms side by side.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Bookcyprus.com
1  Thank C H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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