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“A great find” 5 of 5 bubbles
Review of Sunny Coast Resort & Spa

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Sunny Coast Resort & Spa
Ranked #7 of 16 Hotels in Qawra
Prestwick, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“A great find”
5 of 5 bubbles Reviewed 31 May 2013

I recently spent a couple of weeks at Sunny Coast and was made to feel most welcome. The apart hotel is well equipped with a lovely and reasonably priced restaurant on site if you do not feel like cooking. The views over the bay were beautiful. The staff were very helpful - the hotel is very handy for the buses but I decided to hire a car to explore more widely. Staff arranged this for me and also helped me with some other quests. There is a mini market on site and other shops and restaurants within easy walking distance. I was in a two bedroom unit which was very comfortable. There is a swimming pool and spa for chilling out after a hard day´s exploring. There is so much to see on this wonderful island. I will definitely be back!

Room Tip: I travelled early May and had a room at the front overlooking the bay - the view was beautiful - alt...
See more room tips
  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shonahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 5 June 2013
Dear Madam,

Thank you for your lovely comments.

I will make sure to pass on the message to the staff as they will be very pleased to hear about your feedback.

We look forward to seeing you back at the Sunny Coast.

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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856 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (286)
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 31 May 2013

After cleaning the rooms the cleaner left our room smelling like smoke (not sure why).
Building works at the pool made sunbathing and swimming unenjoyable.
The pool was freezing cold so nobody went in it.
On our first night we had a cockroach come out of the bathtub and found another 2 by the end of our visit.
In the corner of one of the rooms in the vent was a birds nest. This woke us all up at 5 every morning by the birds calling. They had obviously put paper in there to sort this but just caused them to make a nest.
Two of the receptionists were really pleasant however one was really rude.
There were not enough towels for all of us and on one occasion there was lipstick on the towel.
They said they would replace the toilet role as we were running low however we were never given anymore toilet roles.
The automatic doors and lift doors did not have a sensor so my sister was left with a black bruise from being caught in between the doors. It was very funny though!!
The location was not near any of the main sights however I would recommend the sight seeing bus that takes you around. The hop-on-hop-off was great for taking you around!
The was no air conditioning in the rooms but it was too noisy for the window to be open due to building works and birds.
The one night we went to the hotel restaurant we experienced very rude service from the staff. The restaurant owner told us we should have ordered one pizza because we left waste and she hates waste. When offering pudding 'sweets' she then said that we shouldn't have any but she had to ask. We were not impressed with the food either.
Overall it was very disappointing but made us stay out as long as possible! Chaplin's next door is amazing!!!

  • Stayed May 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Amazing-annaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 10 June 2013
Dear Madam,

Thank you for your feedback as only through this we get to improve our services.

With regards to the building works please note that we do not have any control over this and we are very sorry for the inconvenience that this may have caused you.

On the other hand with regards to the other complaints I will pass them on to the relevant departments. If you could contact us with the room number on reservations.sunnycoast@axhotelsmalta.com this would be much appreciated in order to take appropriate action.

If you wish to pass on further feedback please do not hesitate to contact us with your feedback since, as stated previously, this would help us improve our feedback.

Best regards,
Daphne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Qawra hotels

Rabat, Malta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 May 2013

After a very short stay at the Sunny Coast, It totally changed my perception towards it... I would of never imagined the excellent service, quality and affordability in this newly refurbished resort! The room had a perfect sea view, with well dressed curtains, that can give you complete darkness if desired.. perfect for a good nap on a sunny afternoon. Staff are so friendly, and a "service with a smile" would really apply at the Sunny Coast. Lunch at their indoor restaurant "Village Square" was fabulous, with that local "kick" to enhance the experience. The spa... Oh the spa, so relax-oriented, with well-trained staff to ensure a positive relaxation experience.
An overall blast!

  • Stayed May 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kayotik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 27 May 2013
Dear Sir,

Thank you for your nice comments.

We are glad you enjoyed your stay and I will make sure to pass on the message to the staff as they do their utmost to ensure an enjoyable stay for all our guests!

We hope to see you back soon at the Sunny Coast!

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rabat, Malta
1 review
5 of 5 bubbles Reviewed 24 May 2013

just went for a weekend break at the sunny coast resort.. the apartment was perfect we did not imagine it would be that nice.. the sea view is brilliant as well from the bedroom! staff is very nice and the apartment has everything you would need. Not to mention the leisure centre..the outdoor pool is fab and even the jacuzzis and indoors! we were very satisfied and will definately come here again!

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jessica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 25 May 2013
Dear Madam,

Thank you for your lovely comments!

I will make sure to pass on the message as all our staff does its utmost to ensure the perfect break for our guests.

We hope to see you back at the Sunny Coast!

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
L-Imsida, null, Malta
1 review
5 of 5 bubbles Reviewed 23 May 2013

Passed a lovely weekend at Sunnycoast .Lovely hotel ,staff very friendly and helpful. t
The prices are affordable too!!! Will certainly go back again !!!Apartments very clean and the view was amasing .Lilain very friendly and smart!!!!!!!!!!Keep up the good work .....see you soon.

Room Tip: Make Sunny Coast your chioce ....you will not be disappointed !!!
See more room tips
  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 25 May 2013
Dear Sir,

Thank you for your lovely comments!

I will make sure to pass on the message to the staff especially to Lillian who does her utmost to welcome our guests and help them out when needed.

We hope to see you back again at the Sunny Coast!

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 May 2013

The good:
Great staff, always willing to help with any question.

Great location, away from the craziness of the city, but still close to the bus station that has the buses needed to get around.

Trolleys (the neighborhood) grocery store is walking distance, *tip: bring your own bags or you have to pay 20 cents per bag.

Food and bars are all walking distance.


The not so good:
Everything and I mean EVERYTHING needed a deposit.

We only had one key, and there were 3 if us... Made it a bit hard to travel separately because we only had one key. (Although to be fair, you can leave the key with reception.)

The elevator is super small. There are 2, and they're both equally small & old-ish.

The pools were often too cold to swim in or was super chlorinated.

The wifi was situated only jn the lobby, and you had to ask for a password that is only good for an hour, but you can ask for another one when that one expires.


  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 25 May 2013
Dear Madam,

Thank you very much for the nice comments!

I will make sure to pass on the message to our staff as they do their utmost to ensure an enjoyable stay for our guests.

With regards to "the bad" section we charge a deposit on everything as we have been bitten before i.e. a lot of items were stolen too many times. Very sorry if this caused any inconvenience but at the end of the day we just need to follow the set procedure.

On the other hand with regards to the key there is the possibility to ask for a second key. I am very sorry if this was not made clear upon check in but we do as you stated yourself keep the key for you at the reception in case the group needs to go out separately.

With regards to the pool I will pass on the message as this is not the first comment we are receiving regards it being too chlorinated.

Thank you very much for your comments as only through this we would be able to improve our service.

If you wish to pass further comments please do not hesitate to contact us through the contact form found on our website.

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portskewett, null, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 May 2013

Our room was in a land view apartment and even though we did not have a sea view it was very sunny and nice. The staff were very friendly and went out of their way to help with some places to go whilst we were there. would definitely go again.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elliot S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daphne C, Front Office Manager at Sunny Coast Resort & Spa, responded to this review, 20 May 2013
Dear Sir,

Thank you for your lovely comments.

I will make sure to pass on the message to our staff as they do their utmost for the up keeping of the hotel and to ensure an enjoyable experience at the Sunny Coast!

If you wish to pass further feedback please do not hesitate to do so by contacting us through our website.

Regards,
Daphne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunny Coast Resort & Spa

Property: Sunny Coast Resort & Spa
Address: Triq Il-Qawra | St. Paul's Bay, Qawra, Island of Malta SPB 1905, Malta
Phone Number:
Region: Malta > Island of Malta > Qawra
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Qawra
#6 Luxury Hotel in Qawra
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sunny Coast Resort & Spa 4*
Number of rooms: 91
Official Description (provided by the hotel):
The Sunny Coast Resort and Spa is ideally located in one of Malta's most beautiful bays. The Resort offers an easy and relaxing experience and has its own Leisure Centre, situated in a separate area across the hotel by the water's edge together with its private beach, large outdoor swimming pool together with a children's pool, three jacuzzis, a heated indoor pool, sauna and massage rooms, squash court, games room and a fully air-conditioned gym. ... more   less 
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Also Known As:
Sunny Coast Hotel Qawra
Sunny Coast Resort And Spa
Sunny Coast Resort & Spa Malta/Qawra

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