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“4* hotel? More like 2*” 2 of 5 bubbles
Review of Sunny Coast Resort & Spa

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Sunny Coast Resort & Spa
Ranked #7 of 16 Hotels in Qawra
Cambridge, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“4* hotel? More like 2*”
2 of 5 bubbles Reviewed 1 June 2014

Not a 4* hotel if you compare with UK ratings. Not cleaned to our satisfaction. Staff friendly but
administration and food, not up to scratch. The only thing that saved the hotel was the view from the balcony and the weather.

Room Tip: Choose a room on the 5th or 6th floor with balcony and sea view. complain if you are not happy and...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank 324jmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 2 June 2014
Thank you for your review.

Regarding the cleaning of apartments, towels are changed everyday, garbage collected everyday and a general clean of the whole apartment including change of bed linen in done on the 3rd day after arrival.

Will inform staff about your positive comment.

Thank you

Pauline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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856 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (286)
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  • Danish first
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English first
Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 May 2014

Just arrived home from sunny coast resort after attending a wedding in malta and enjoyed this hotel the staff were so friendly especially the staff on reception they went out of their way to help the food was great and our room was lovely with a beautiful sea view as requested thankyou to all the staff

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trayb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 1 June 2014
Thank you for your lovely review. It was nice meeting you and your family. You all looked so beautiful dressed up for the wedding.

The reception staff will be so happy to hear about your comments.

We look forward to hosting you again in the near future.

Once again, thank you.

Regards,

Pauline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

I dont like giving bad reviews, but this hotel needs refurbishing. If the rest of the hotel was of the same standard as the foyer, toilets etc there wouldnt be a problem. The sofa bed that my daughter slept on was disgusting with a wafer thin mattress that was soiled and not fit to be slept on, pillows felt like they were filled with rocks and the blankets were so stiff they were like cardboard.

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Bwick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 29 May 2014
Thank you for your review. I can assure you that comments such as yours are not taken lightly and
we are looking into the matter.

We are constantly refurbishing in and around the hotel. Very glad you liked the lobby area.

Will inform the staff about your lovely comment.

Thank yuu

Pauline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

This year we stayed at the Sunny Coast Resort and Spa for the first time. We stayed for 2 weeks and because the stay was booked through RCI we stayed in two different apartments. The first week was in a one bed apartment and the second week was in a 2 bed apartment. Both apartments were clean and comfortable with adequate self catering facilities. (Most cooking needs were available either on arrival or by request from reception). Whilst there we used the indoor and outdoor pool with their sunbathing facilities. We used the poolside bar for drinks and food and the restaurant both for several breakfasts and evening meals. All food was good and the service excellent. We also used the hotel lounge for drinks where the staff were friendly and efficient. Reception were particularly friendly and helpful. All in all a very pleasant and happy holiday experience. We will go again.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank TaffyPoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 20 May 2014
Thank you for your positive review.

Delighted to hear you enjoyed your stay with us and experienced most of our facilities.

Very happy to hear you are considering returning to our Resort.

Look forward to seeing you again soon.

Pauline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford-upon-Avon
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

Just returned from Sunny Coast Resort, very shaky start after being given apartment (413) and paying 25 Euros per night for sea view. This was a dark,small accommodation with a view of a very shabby building........with poetic licence, yes, there was a sea view if you used your imagination !!
There were other problems ,but these were dealt with efficiently.
After 4 nights we were moved to room 503 and what a difference !! Could not begin to be compared to previous accommodation,superior in every way.
Staff were helpful and friendly, the pool area is spacious,clean with plenty of sun loungers. The Spa is lovely and treatments by the amazing Branka could not be more highly recommended.
I would return but only if I could be guaranteed the experience of my last 3 nights stay.

Room Tip: These values are on superior room (503) would be VERY much lower on previous room.
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  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 19 May 2014
Thank you for your review.

We do deal with any issues our guests may have as quickly as possible for them to feel comfortable and happy,

Thank you for your lovely comments regarding our staff. Will definitely pass the message on.

Look forward to hosting you again soon.

Pauline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 15 May 2014 via mobile

We've been coming here for 15 years on and off. It started off very well equipped and new, then went very shabby. It's now being overhauled and improving again, and even now has wifi (in the lounge bar). The staff are patient with the typical tourist who hasn't learned the language basics. Clean apartment with daily towel changes. On site shop is reasonable and does not inflated prices. Restaurant menu looked boring but there's loads about locally anyway.

Stayed May 2014
Helpful?
3 Thank Jonmjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 16 May 2014
Thank you for your review.

We have free Wifi in the lounge bar where our guests use to relax, have a drink, go on internet and at the same time meet other guests and exchange beautiful experiences and photos of our beautiful island.

Our staff at Reception and Housekeeping Departments will be very happy to hear the appreciation shown for their work.

Thank you

Pauline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tyler, Texas
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

This hotel was booked for us with a group we were traveling with and I had read some not so good comments but was pleasantly surprised. The hotel is in a state of updating. Our bathroom was excellent with a large tub and shower. We had a one bedroom suite with a comfortable bed. I wish I had gotten a room with a seaview but did not but enjoyed sitting on the balcony overlooking the city. My favorite was the free wifi (although you had to be in the lobby to use it). We stayed part of our stay in a 4star hotel around the coast from here and were charged a high fee for wifi that did not work that well.

Room Tip: I would pic a room with a view of the water.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank awayfromhome1994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pauline_MSant, Manager at Sunny Coast Resort & Spa, responded to this review, 12 May 2014
Thank you for your lovely review.

Very happy to hear our hospitality exceeded your expectation.

I agree it is beautiful to watch our guests meeting in the lobby to make use of our free Wifi and at the same time exchanging experiences or our Island.

Once again thank you and look forward to host you again.

Pauline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunny Coast Resort & Spa

Property: Sunny Coast Resort & Spa
Address: Triq Il-Qawra | St. Paul's Bay, Qawra, Island of Malta SPB 1905, Malta
Phone Number:
Region: Malta > Island of Malta > Qawra
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Qawra
#6 Luxury Hotel in Qawra
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sunny Coast Resort & Spa 4*
Number of rooms: 91
Official Description (provided by the hotel):
The Sunny Coast Resort and Spa is ideally located in one of Malta's most beautiful bays. The Resort offers an easy and relaxing experience and has its own Leisure Centre, situated in a separate area across the hotel by the water's edge together with its private beach, large outdoor swimming pool together with a children's pool, three jacuzzis, a heated indoor pool, sauna and massage rooms, squash court, games room and a fully air-conditioned gym. ... more   less 
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Also Known As:
Sunny Coast Hotel Qawra
Sunny Coast Resort And Spa
Sunny Coast Resort & Spa Malta/Qawra

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