A few days ago I ordered about 50€ of food for takeaway, I was advised 45min until it's ready for collection, fine no problem there. I arrive at 9pm for collection and I have to wait a further 45minutes sat outside waiting for my food. I was deeply annoyed by this but as a fanatical lover of Thai food and the fact I stupidly paid when I arrived thinking it would be 10 minutes as they advised got very frustrated with this situation, the icing on the cake was when they noticed I was still waiting and made a joke about the situation in Thai which with my limited command of the Thai language from living there for close to 2 years angered me more so.
Now roll on a few days later and because the food was one of the better on the island I decide to order takeaway again, I phone up they hung up on me after saying hello, I ring back make my order and give my name and explain what happened days previous not wanting a similar ordeal. The woman I spoke with apologised then hung up on me mid sentence, just down right disrespectful. I call back to vent my anger to be told I'm sorry we are busy. Are you serious? As someone that orders a lot of takeout I will never visit this restaurant again due to their horrid customer service, food is mediocre at best and the service is down right disgusting. So glad I didn't recommend this restaurant to my friends yet, atrocious.
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