Best customer service I've had in a long time! There was a slight mixup with my confirmation. I made a two room reservation at ihg.com and one of the rooms ended up with a confirmation at the Holiday Inn and the other here at the Express. We came here not knowing the mixup. Judith at the front desk was unbelievably friendly and helpful! We got it sorted out and she got me into a very nice sized queen suite for the same price. After a long day, it was SO nice to have a smiling face and awesome service! Judith recognized my IHG gold status and rewarded me with a goodie bag (bottle of water and trail mix). The hotel and this room is very clean and quiet. In the future, when I'm back in this area, I will be staying at this awesome hotel!
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- Also Known As:
- Holiday Inn Express & Suites Manassas Hotel Manassas
- Holiday Inn Express And Suites Manassas
- Country Inn Manassas
- Manassas Country Inn