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Comfort Suites Manassas Battlefield Park
Ranked #6 of 20 Hotels in Manassas
Certificate of Excellence
Reviewed 5 July 2014 via mobile

Stayed here for two nights. The location was ideal for our purpose. It is just off I - 66. The staff is friendly and helpful. The hotel is comfortable and clean. Tour buses stop here but I found this as a plus since there was a variety of people from different countries. I would stay here again.

Stayed: July 2014, travelled with family
1  Thank LLSRadfordVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this reviewResponded 7 July 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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Reviews (328)
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194 - 200 of 328 reviews

Reviewed 29 June 2014

Checked several hotels to be near Gainesville for grandson's recital and this one was a winner. Room was large with sitting area. Clean and bathroom looked recently remodeled with granite counters. Enjoyed the indoor pool and hot tub and was nice that fresh towels were provided. Gym and arcade was an extra not expected. Easy access to Hwy 66, but on side road with back to lake, so quiet. Close to lots of restaurants, but didn't need to go out for breakfast, as selection at hotel was varied and abundant with fresh waffle machine, eggs and bacon besides fruit, cereals, yogurt, breads, etc. which was complimentary. Also got a senior discount making it even a better value compared to others in the area.

Room Tip: Was on top 4th floor, so maybe quieter. But with kids wanting to use the pool and arcade on basemen...
  • Stayed: June 2014, travelled with family
    • Value
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Thank shopperinva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina R, Guest Relations Manager at Comfort Suites Manassas Battlefield Park, responded to this reviewResponded 17 August 2014

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you for the wonderful comments and hope to see you soon!

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Marina Ramos
Comfort Suites Manassas
703-686-1100

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Reviewed 22 June 2014

I have been all over the USA and never had the compassion of a staff member that we received from Jason Bhuller, and the others at the front desk. Help that was much needed was received by the 4 of us.
The hotel was spotless, the staff all charming and helpful. If I could have stayed longer I would have. A very welcoming place to stay. Thank you to all. Choice Hotels are the way to travel.

  • Stayed: June 2014, travelled with friends
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Thank 13MickeyD13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this reviewResponded 24 June 2014

Thank you for taking the time to share your experience regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

We stayed here on our first night just after flying in from the UK. We were pleasantly surprised how large the room was for the price (proper seating area/sofa in the room) and we both slept well despite the AC being a bit noisier than we would have liked (though maybe that was just down to not usually sleeping with AC on). The room and hotel were clean and we were very satisfied with the breakfast buffet. Plentiful parking and lots of eating options nearby, and a superstore too.

Stayed: June 2014, travelled as a couple
Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this reviewResponded 24 June 2014

Thank you for taking the time to share your experience regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again if you ever choose to come back to this area.

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Reviewed 18 June 2014 via mobile

I really did enjoy the hotel, however I was a bit disappointed in the cleanliness. My comforter/duvet was dirty and there were hairs from a previous guest in the bed. In addition, both wash cloths had stains on them. So I went out and bought my own blankets and towels.
The gym is lovely, as is the complimentary breakfast! For those alone, I'd recommend the hotel. The location is convenient and there's plenty of parking.
Just make sure you inspect the linens before you use them or rack up for the night :( Gross.

Stayed: June 2014, travelled on business
Thank LH_Mav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

Stayed here based on customers comments, but not as nice as I expected. It was clean and quiet, but not nearly as nice as another hotel we stayed in across the street from this hotel. Very noisy air condtioner unit which was annoying. The breakfast was the typical fare that was just ok.

  • Stayed: June 2014, travelled as a couple
    • Value
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Thank Saltydog088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this reviewResponded 19 June 2014

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Jason Bhuller
Front Office Manager/HR/Accounting
Comfort Suites
703-686-1100

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Reviewed 14 June 2014 via mobile

My family and I stayed for three nights to see the D.C area. We made a reservation through the phone and were told that we would get a roll away bed for an extra person since there were five of us. When we arrived at the hotel, there was no roll away and we went up to the front desk and asked about it. The woman said that there would be a 25 dollar fee for it, but my mom showed her the email confirming the reservation with the roll away bed. She proceeded to tell her that it was a "fire hazard" but she could see what she could do. We had never encountered something like this at another hotel before, since roll away beds are typically provided with no added costs. Our room was clean upon arrival except for moldy bathroom walls. The shower head also kept switching from hot to cold. In the morning, we went for the breakfast which was very good and had a selection of food to curb different appetites. After we returned back from a long day from D.C the next day, our beds were not made and our toilet paper was not even replaced. It looked exactly as how we left it, which is simply atrocious housekeeping. We went to the front desk and told them what happened and another woman seemed as though she was so bothered by our comments, as if she didn't want to be there. She mindlessly handed over a toilet paper roll to us said "sorry" and we went back to our rooms. The next day, the two beds were made but the roll away was not. Our coffee and the cups were not replaced, and after coming from a Holiday Inn Express that had superior service and cleanliness, we were extremely disappointed with the service that was provided to us.

  • Stayed: June 2014
    • Value
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Thank Alopez2827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason B, Manager at Comfort Suites Manassas Battlefield Park, responded to this reviewResponded 19 June 2014

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Jason Bhuller
Front Office Manager/HR/Accounting
Comfort Suites
703-686-1100

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Manassas Battlefield Park

Address: 7350 Williamson Blvd, Manassas, VA 20109-2619
Phone Number:
Region: United States > Virginia > Prince William County > Manassas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Manassas
#4 Romantic Hotel in Manassas
#5 Family Hotel in Manassas
Price Range: £68 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Manassas Battlefield Park 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Comfort Hotel Manassas
Comfort Suites Manassas
Manassas Comfort Suites

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