I stayed at The Mansion on Peachtree from June 2-5, 2011. During my visit I valet parked (rental car), ate at the restaurant, had room service, drinks at the bar, used their shuttle service (Lexis town car), and visited the spa. I will try to detail all for you in the following review but if you hear me say one thing in this review it's that YOU SHOULD STAY HERE! I've been to many five star resorts -- this by far was the best service I have ever received.
Upon arrival you are greeted by their bell service/valet. Bruno, Nickolas and Donald were all fantastic. Geez, you don't even have time to open your own door, they are there for you in an instant. And they are very personable, not only are they diligent with service, they take an interest in where you have been, where you would like to go, etc., etc. These guys work in extreme heat in a tux – they have every reason to be grumpy – but no, they are the friendliest people in the place – unbelievable. I did use their shuttle service to visit the nearby mall (nice mall by the way). Bruno made sure to drop me by my favorite store and was there to pick me back up within 10 minutes of calling.
The hotel has been reviewed but several folks on here, it’s indescribable – just beautiful. I did not see a single flaw. Top notch!
I had room service one morning; it was very quick and extremely good for room service. How you get scrambled eggs to taste that good is beyond me!
I also ate dinner and breakfast in the restaurant. The food was always fantastic. The service fantastic – Silvie was such a pleasure. Everyone here is so nice; I asked Silvie if it was just me that was special…her answer was priceless. She said, yes, you are very special as are all our guests. I don’t know how they could make that many guests feel as special as they did for me.
Marcus and Sue Ann need to be mentioned here too, make sure to seek them out, they will provide you with the best service ever!
Whitney at the front desk was so amazingly helpful. Not only was she very professional she was also able to talk to me on such a personable level, I felt as though I had made a friend.
Do yourself a favor and stay here; you will not regret your decision.
- Official Description (provided by the hotel):
- Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more less
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