Typically, when I travel to Atlanta for business, I stay in the perimeter area, but I prefer Buckhead when traveling for pleasure. I've always stayed at the Ritz Carlton, but this time, we decided to take the kids. I wasn't happy with the options the Ritz offered, and I discovered the "Perfect Pair" offer at the Mandarin in which they pair a King room with an adjacent room with two queens for the kids. The end result was a 1,000+ sf room combo for an excellent price that would have only gotten me a regular club level room at the Ritz. That was enough to motivate me to try to the hotel, and I am so glad I did. Though the value is what brought me there, the luxury and service is what will bring me back.
We arrived early on a Friday afternoon, and our first impression was great. When we walked in the lobby, my young son noted, "it smells really nice." (he was right). The staff couldn't have been better - there is always a concern at a nice luxury hotel with young kids, but the valets, bellmen and desk staff were wonderful. Although early, both our rooms were already ready, so we went straight up. Warm cookies were waiting in our room, further solidifying in our children's opinions that this was a superior hotel.
The rooms were great - very large and clearly updated in the last year or two. The furnishings were great, and the televisions were the largest I've seen in a standard room. The bathrooms were quite large and very well equipped with soaking tubs, great showers and televisions. The king room's bath had a large picture window, which was a nice touch.
Although we didn't experience all the amenities, we did enjoy the pool and spa area. The pool is fantastic (even in the dead of winter), and I'm sure it's even better in the summer when they can open the large french doors. Since it was about 25 degrees, I didn't venture outside, but the garden area looked lovely. We had dinner at The Cafe, and it was a very nice meal. Our young kids loved it, and the menu was equally appealing to them and us. The servers were wonderful. There were several other families in there (it was early), so they are obviously used to handling young guests, which was nice. Great cocktail menu, also! We also did room service for breakfast, which was prompt and delicious.
The location is about as good as you can get. Centrally located in Buckhead, you can walk to Lenox or Phipps for shopping (we walked with both kids), and the MARTA station is about 200 yards away. and from there it's a straight shot downtown. One thing we didn't take advantage of since we had the kids was the house car service - they will drive you anywhere within 2 miles of the hotel. Given the location, I think that's a fantastic service, and one that I will definitely take advantage of on future visits.
As I said, the service from ALL employees was fantastic .One thing I really appreciated was that they made my kids feel welcome. So often, the staff at luxury hotels can be a little stodgy with young ones, but these folks were great. Everyone was attentive and polite.
This was my first visit to the hotel, but we'll definitely be back. If you need to be in the Buckhead area, I don't think you can beat the Mandarin Oriental.
- Official Description (provided by the hotel):
- Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more less
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